
Employees’ understanding of Amtrak's KPIs and OKRs is essential for its success. Out of 7 Amtrak employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at Amtrak is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Amtrak employees shared they generally receive helpful feedback never or once a year, while 33% of Amtrak employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.