
Having customers that are happy with the results
Being able to help out the patient
Helping others and my patients
Having positive feed back from my customers
Review from Customer Support Dept
The work is interesting and steady
Review from Customer Support Dept
Seeing work completed transfer to the bottom line.
My clients make me happy
Review from Customer Support Dept
Understaffed and underpaid. There is a constant turnover of employees
Better trainers better management better supervisors is not who you know to get the position is what you know to get the position and not play favoritism
Review from Customer Support Dept
Customers hate the old loud concentrators and the old beds
Outsourcing customer service to people who don't speak English as one Management's too worried about themselves and doesn't care about listening to their team High turnover rate
Her more qualified technician with better pay
They are in a big hurry and don't speak English very well
It must be totally redone as patient-focused not profit focused
Poor management, lack of training or assistance
We deal with the elderly and the sick. They do not want to speak to someone that barely speaks English. Get rid of outsourcing
Review from Customer Support Dept
They need to make all of the order processing orders apply to all of the employees all of the time. The current order analysis process is just spotty micro management.
The main thing that is going wrong is management does not practice what they preach. One employee should not be able to bring down the entire morale of my department but that is exactly what is happening. Nothing is being done to resolve whatever issue this person seems to have.
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I no longer work for the company, but I do feel that certain departments need to be investigated such as the sleep supply department
Review from Customer Support Dept