Apria Healthcare Employee Reviews
Out of 234 Apria Healthcare employee reviews, 29% were positive. The remaining 71% were constructive reviews with the goal of helping Apria Healthcare improve their work culture. The Customer Support team, with 68% positive reviews, reports the best experience at Apria Healthcare compared to all other departments at the company.
What does the leadership team need to get better at?
Trust teaching & coaching. Recognize accompiments
billing ea month for clients on the eame day
Hire more qualified leaders to follow. All the training and computer work a tech has to do needs to be passed on to management
being more understanding and helpful
She needs to stop micromanaging people that already know what they're doing and retrain everybody that doesn't know what they're doing and learn how to talk to people a little bit better
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
No personal time off. Too stressful. Manager are not understanding. Too many task all at once and can’t keep up with Quotas. Understaffed. Poor training. Unfairness. Office space too small, too loud, rude customer
Review from Customer Support Dept
Understaffed constantly. Underpaid. Hire more staff
I have alot of exp coming from the medical field however justvdealing with irate cuatonwrs which you have no control over and most of the branches do mot answer thier ohones to assist with the issue
Higher wages commensurate with the responsibility of the job
A RAISE HIGHER THAN THE CURRENT RATE OF INFLATION COULD BE A START
What do your coworkers need to improve and how could you work together better?
Coworkers need to be professional and focus on work.
Follow procedures, take the calls an help the cuatimwrs instaed of hanging up on themor tranferring them in yhe same queque
NEED HELP WITH BETTER TRAINING TEACHERS
No time to interact with others
Speaking English, absolutely no way all these people are american citizens
What needs to change to make the company culture better?
Hire better manager that will appreciate his driver
Better leadership. Better pay, better benefits
Stop the lies and be honest with people. Even the company career listings have lies or false truths pertaining to driver positions!?!
You should try to hire American citizens
What would you improve about your company's interview process?
Basic basic basic basic bqsic
Have a standardized set of questions
What's going wrong and how can it be improved?
Understaffed and underpaid. There is a constant turnover of employees
Better trainers better management better supervisors is not who you know to get the position is what you know to get the position and not play favoritism
Review from Customer Support Dept
Customers hate the old loud concentrators and the old beds
Outsourcing customer service to people who don't speak English as one Management's too worried about themselves and doesn't care about listening to their team High turnover rate
Her more qualified technician with better pay
What would you most like to see improved at your company?
I no longer work for the company, but I do feel that certain departments need to be investigated such as the sleep supply department
Review from Customer Support Dept