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Personal development. Many of the employees and managers don't have the requisite skill level to take their performance to the next level. By providing consistent advanced leadership and productivity trainings, improvement and performance will improve.
What is most positive about the culture and environment at your company?
Everybody works hard. You have to work hard to get the job done. There is a strong mentality of "everyone is in it together." That is rewarding and motivating to know that you do have support.
What's going wrong and how can it be improved?
I think that better development of supervisors and managers to understand the financials and service impacts of their actions is critical. More support and time spent on developing those skills can translate to a better communication flow for the entire group.
What is the best part about your compensation package?
In the Higher Education Division, you need to take into consideration that downtimes around school breaks are a huge reward and make up for longer hours during peak times. Compensation is adequate. It's not great, but fair for the work required and skill level
What do your coworkers need to improve and how could you work together better?
The coworkers aren't necessarily given the best opportunities to succeed. Due to the nature of the industry, once you get behind, it's very hard to get caught up. So many of the coworkers are never able to grasp the business because they are always struggling to keep pace.
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