
Communication, direction, accountability and most of all leadership instead of management and knowing the difference between the two.
A better understanding of what their roles and responsibilities are and how those roles and responsibilities fit into the store goals and up the chain.
Pay me for the value I bring, not for the what to position pays. Provide me with a job description. What does memorizing the mission statement have to do with my performance? ? What difference does it make? If customers are always first that means employees are always second...at best.
There is no cohesive message or direction. Communication and training are poor at best. Giving me 5 mins of product training on the floor for a product I may never sell for 6 months but I’m supposed to remember just so you can check the box saying you’ve completed PK training.
Communication showing the company actually cares, not just lip service. 20% off for employees and very low wages and raises do not make the culture better. Raises from 10 cents, 20 cents and 30 cents. Update systems to at least the 20th century. Invest in people more than 5 mins of product training