"Bloomin’ Brands operates restaurants under various concepts, including Outback Steakhouse, a casual dining steakhouse." read more
The environment could thrive, but is held back by questionable corporate decisions and ineffective conferences.
What does the leadership team need to get better at?
Effectively being on the same page about restaurant issues
What's going wrong and how can it be improved?
The specials being ran are not appealing and attract the wrong kind of crowds. The company focuses on the wrong issues to resolve, and use metrics like customer service surveys to base decisions. Too many decisions come from outside the company.
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