Books A Million Culture | Comparably
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Books A Million Claimed Company
Books A Million is a book retailing company that sells books, magazines, collectibles, toys, electronics and accessories, and gifts. read more
EMPLOYEE
PARTICIPANTS
120
TOTAL
RATINGS
1363

Books A Million Company Culture

Books A Million Culture

This score is derived from employee ratings & reviews
2.5/5
Books A Million's Overall Culture is rated D

Top Rated Culture Dimensions

Books A Million CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Terrance Finley Books A Million's CEO
Terrance Finley
49 /100

Diversity at Books A Million

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F

Diverse employees at Books A Million have rated Environment, Team, and Work Culture as the highest categories they have scored

Women at Books A Million

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Women at Books A Million have rated Team, Environment, and Professional Development as the highest categories they have scored

Books A Million eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 10%Bottom 10% of Similar Size Companies on Comparably

Recommend to a Friend?

-59

Books A Million employees are -59% more likely to recommend Books A Million as a great place to work

14%Promoters
13%Passives
73%Detractors

Working at Books A Million

Working at Books A Million is rated below average by 120 employees, across various culture dimensions. Books A Million employees rate Professional Development highest among all categories, and think that Compensation and Happiness have the most room for improvement, putting Books A Million’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Anniston, AL. See below in detail how working at Books A Million was rated by employees.

Overall Company Culture at Books A Million

D

Overall Company Culture at Books A Million is rated D

Last updated 2 months ago

Bottom
15%

Books A Million ranks in the Bottom 15% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 120 Employees

View Results
0
20
40
60
80
100
Customer Support
53
Customer Support53
Sales
45
Sales45

Books A Million Employee Reviews

Out of 198 Books A Million employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping Books A Million improve their work culture.

58%
42%
Positive Reviews58%
Constructive Feedback42%

Positive Reviews From Books A Million Employees

  • What did you like most about the interview process?
    They are nice at first.
  • What makes you most happy at work?
    Being around books and making customers days.
  • What are some of the best things about your team?
    They are usually high energy and positive.

Constructive Feedback From Books A Million Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    The lack of hours make me feel undervalued and underpaid. If the pay was significantly higher, I could understand lack of hours. However, this isn't the case
  • What does the leadership team need to get better at?
    The leadership team need to advocate for booksellers a lot more. The pressure of membership sales being directly linked to how many hours an employee receives, causes people to leave the company. The leadership team is extremly cliquey, making associates uncomfortable and targeted.
  • What would you improve about your company's interview process?
    Call back more quickly is the main thing

Books A Million Company Information

Books A Million Company Overview

Books A Million is a book retailing company that sells books, magazines, collectibles, toys, electronics and accessories, and gifts.

Books A Million was founded in 1917 and its current CEO is Terrance Finley. Since its inception 109 years ago, Books A Million has grown to 5000 employees.

Books A Million Mission, Vision & Values

Books A Million Mission Statement

Our mission at Books-A-Million is to take care of our associates, customers and shareholders.

Books A Million Vision Statement

We provide a warm, genuine, and friendly experience, making our customers' needs our first priority; We develop and empower our associates to passionately and positively represent our organization through mutual respect; We create and maintain an energetic environment that fosters loyalty to our brand.

Books A Million Values

  • Associate Feedback
  • Community
  • Diversity, Equity, And Inclusion
Headquarter402 Industrial Lane
Birmingham, AL 35211
United States of America
Websitewww.booksamillioninc.com/
Founding Date1917
Tel(256) 718-8435
Company StatusPrivate
Jobscareers.booksamillion.com/
Social Sites

Books A Million Competitors

Books A Million competitors include Amazon, eBay, Best Buy, and Walmart. Books A Million ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Books A Million compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Amazon's Logo
    Amazon
    4.3/5
  2. #2
    eBay's Logo
    eBay
    4.2/5
  3. #3
    Best Buy's Logo
    Best Buy
    3.7/5
  4. #4
    Walmart's Logo
    Walmart
    3.0/5
  5. #5
    Books A Million's Logo
    Books A Million
    2.5/5
  • Culture Video

Books A Million Employees

Books A Million has 5000 employees. 120 employees at Books A Million have reviewed Books A Million across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.

Overall, the 120 Books A Million employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Books A Million are mostly dissatisfied with their total compensation at Books A Million, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Books A Million are not very pleased with their team. 120 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Books A Million are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Books A Million believe the environment at Books A Million is negative. Most Participants believe the pace of work at Books A Million is comfortably fast. About 72% of the employees at Books A Million work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Books A Million are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Books A Million employees generally work 8.3 hrs a day
Work Hours
A Day in the Life
Employees at Books A Million report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Books A Million have 1 meeting
Meetings
A Day in the Life
82% of Books A Million employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Books A Million employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
60% of Books A Million employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Books A Million employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
56% of Books A Million employees call their work environment negative
Environment

Joining Books A Million - Employee Onboarding

The prevailing opinion from employees about joining Books A Million is that the company was very prepared on their first day. Books A Million employees concluded that their overall onboarding experience was positive. 60% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Books A Million KPIs and OKRs

At Books A Million 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Books A Million's KPIs and OKRs is essential for its success. Out of 8 Books A Million employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 5 have said yes.

AnswerPercent
Yes63%
No37%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

Books A Million Salaries

How much does Books A Million pay?

How much do people at Books A Million get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Books A Million is $117,696, or $56 per hour, while the estimated median salary is $117,050, or $56 per hour.

At Books A Million, the highest paid job is a Director of Sales at $211,062 annually and the lowest is a CS Rep at $46,391 annually. Average Books A Million salaries by department include: Marketing at $104,544, Engineering at $132,454, Sales at $139,792, and Design at $114,985. Half of Books A Million salaries are above $117,050.

65 employees at Books A Million rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 207 ratings) while 65 employees at Books A Million rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 70 ratings).

Salaries contributed from Books A Million employees include job titles like Operations Manager, Accounting Manager, and Sales Associate. Comparably data has a total of 2 salary records from Books A Million employees.

Last updated 2 months ago.

1st Percentile
$68k
$68k1st Percentile
17th Percentile
$89k
$89k17th Percentile
33rd Percentile
$117k
$117k33rd Percentile
50th Percentile
$172k
$172k50th Percentile
67th Percentile
$226k
$226k67th Percentile
83rd Percentile
$246k
$246k83rd Percentile
100th Percentile
$290k
$290k100th Percentile
$117,696*
Average Compensation
$117,050*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Books A Million Salaries by City

Books A Million Salaries by Department

Explore Books A Million Salaries

Diversity & Inclusion at Books A Million

Diverse employees at Books A Million score the company 40/100 across various culture categories, placing Books A Million in the Bottom 5% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Books A Million across various culture dimensions.

Ranked Culture the Highest

Women 60/100
Department - Customer Support
Men 47/100
Department - Customer Support
Diverse Employees 31/100
Department - Sales

Ranked Culture the Lowest

Women 47/100
Department - Sales
Men 39/100
Department - Sales
Diverse Employees N/A/100

Books A Million Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus

Office Perks

  • Company Social Outings

Books A Million PTO

Books A Million's PTO and Vacation policy typically gives 0-10 days off a year with 75% of employees expected to be work free while out of office. Paid Time Off is Books A Million's most important benefit besides Healthcare when ranked by employees, with 40% of employees saying it is the most important benefit. Books A Million's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy40%
Office Meals0%
401k Contribution40%
Childcare20%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes25%
No75%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo25%
$1000 -$1500/mo25%
$500 -$1000/mo25%
Less than $500/mo25%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Books A Million Careers

Books A Million Jobs

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Overview of Candidates Interested in Books A Million on Comparably

Candidates By Department

All Industries
33%
Admin
17%
Customer Support
17%
Sales
17%
Product
17%

Candidates By Location

Birmingham
33%
Mobile
17%
Tuscaloosa
17%
Santa Ana
17%
Selma
17%

Frequently Asked Questions regarding Books A Million

What is Books A Million address?

Books A Million location is at 402 Industrial Lane

Who is the CEO of Books A Million?

Books A Million CEO is Terrance Finley, their score by employees is 49

What is Books A Million eNPS?

The eNPS for Books A Million is -59

What is the salary for Director of Operations in Books A Million?

Director of Operations average salary in the US is 163k

What are the salaries in the Operations in Books A Million?

The average salaries for Operations in Books A Million is 92k

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