C Space Claimed Company
Our clients call us their Customer Agency. We create rapid insight and business change for brands, putting customers at the heart of companies and solving problems from the customer’s perspective. We keep our clients relevant by building real, ongoing relationships with customers that help them deliver superior experiences, launch successful products and build loyalty. Our customized approaches are tailored to specific business needs and include online insight communities, immersive storytelling, data and analytics, activation events, innovation projects and business consulting. We do this for 200+ of the world's biggest brands, enabling them to drive “Customer Inspired Growth”. read more
Manila S. Austin, Ph.D. — VP, Research, Head of Customer DnA at C Space
Executive Bio
Manila launched C Space’s research and analytics department in 2005, bringing with her over fifteen years of experience in research, management development consulting and organizational behavior expertise. She pioneered the research and development effort for C Space’s Customer Experience Code (CXC), which links brand relationship behaviors to growth and profitability and is currently leading the C Space Customer DnA (data and analytics) team.
Manila is a social scientist, artist, researcher and author. Over her C Space career, she has spoken at industry conferences and has authored whitepapers, peer-reviewed journal articles, essays for the business press, and book chapters. She is a member of ESOMAR, and has won several Best Paper awards at the ESOMAR Congress and Online Research conferences.
She holds a B.A. in studio art from Smith College and a Ph.D. in psychology from Suffolk University.
Manila is a social scientist, artist, researcher and author. Over her C Space career, she has spoken at industry conferences and has authored whitepapers, peer-reviewed journal articles, essays for the business press, and book chapters. She is a member of ESOMAR, and has won several Best Paper awards at the ESOMAR Congress and Online Research conferences.
She holds a B.A. in studio art from Smith College and a Ph.D. in psychology from Suffolk University.
Executive Team Culture Ratings from C Space Employees
TOP
10%
C Space's Executive Team scores in the Top 10%
of similar sized companies on Comparably
of similar sized companies on Comparably
C Space's Executive Team at a Glance
Based on 148 ratings, C Space's employees are very satisfied with their Executive Team and give them an “A” or 83/100. On average, Women provided higher ratings for their Executive Team compared to Men. Also, the Executive & Administrative department thinks more highly of the Executive Team relative to the Customer Success department.
C Space's Executive Team ranks in the Top 10% of other companies in Boston and Top 10% of other companies on Comparably that also have 201-500 Employees.
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