Caesars Entertainment Claimed Company
Caesars Entertainment operates casinos and hotels. read more
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Within my department it is all about the bottom line and supporting a Good Old Boys mentality and overt favoritism. Team is good but the leadership is very biased and does not match the corporate ideology of diversity and inclusion. They also have very mixed directives for the team.
What makes you most happy at work?
Being able to successfully manage the customer experience and engage with a variety of people on a daily basis.
What did you like most about the interview process?
Liked that there is a team of people on the panel - but wish they had a better representation of perspectives.
What is most positive about the culture and environment at your company?
Love the corporate values of giving back to the community and supporting diversity. It just needs to filter to all departments and teams.
What are some of the best things about your team?
The newer team members are not as good as before the pandemic - and one whole department quit. But there are some dedicated people who work well as a team and want to do the best for our customers.
What does the leadership team need to get better at?
Diversity, equity, and inclusion is VERY lacking. Representation doesn't mean inclusion. High turnover and wait months before they fill a position. Ever changing incentives which allow people to work the system. They won't invest in fixing things that impact customer service
Why do you feel undervalued and what would make you feel better about your compensation?
Not paid based on comparable positions in the city and what is expected. Need to overhaul the leadership team. They know how to manage operations and numbers, but have no idea how to lead a team with integrity and the company values.
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