
Applying at Calix and taking the next step in my career, broadening horizons into broadband, was the best decision I've made in the last 5 years. Working not only for this organization, but with these people and these customers has truly allowed me to unlock a new potential. Calix is 10/10
Clear vision and passionate involvement in the forward trajectory of the company. It's not "do this" it's "let's do this together".
We build it ourselves. The employees throughout all business verticals truly take ownership in creation of the culture and involving others.
The customer-centric attitude. It's a very un-selfish group of people who worry more about how the customer is doing than themselves, which is rare!
Transparency, communication, and accessibility; our Executive Leadership make themselves available and are heavily involved in customers of all tiers to ensure the best experience possible.
The Global Lifestyle Account that goes beyond regular medical/health benefits to cover costs that contribute to overall individual wellbeing like fitness club membership, outdoor activities, etc.
Engaging with customers! Learning about the challenges and successes they experience, and having the privilege of being part of not only Calix's team, but each of my customers' teams as well is wonderful.
The buy-in to the vision and mission of the company. It's really a collective of like-minded individuals that are coming together daily to support the growth of the company, and the communities we are connected with.
Ability to get involved in initiatives outside of the day-to-day operations of customer success - driving success for our employees, improving our operational capabilities to better support customers, and making connections with others across the organization with different backgrounds.
The benefits program is wonderful. A medical incident could knock you out of your career trajectory. Here at Calix, the programs are in place to make sure that work is the last thing you're worried about, and all communication is that healing is the priority.
I have the benefit of working in the Success Organization where everyone is truly there for the customer - we are always challenging each other to do better and there is a true culture of sharing in the success. Low competition from a negative standpoint, high from a positive one!