Calix Customer Support Department Employee Reviews | Comparably
Calix Work-from-Anywhere Culture Continues To Fuel Growth
Calix Claimed Company
Calix is a cloud and appliance-based platform and managed services company. Broadband experience providers (BEP) leverage the Calix broadband platform, cloud, and managed services to simplify operations, engagement, and services, innovate for their consumer, business, and municipal subscribers, and grow their business and the communities they serve. Our end-to-end platform and managed services democratize the use of data—enabling our customers of any size to operate efficiently, acquire subscribers, and deliver exceptional experiences. Calix is dedicated to driving continuous improvement in partnership with our growing ecosystem to support the transformation of our customers and their communities. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1238
TOTAL
RATINGS
35843

Calix Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Great communicators, care about me (and my family) just ask much as they care about me the employee!

Review from Customer Support Dept

People-first culture that listens to employees and makes you feel included and valued.

Review from Customer Support Dept

The leadership team is approachable to showcase work and voice out opinions.

Review from Customer Support Dept

The leadership team leads with integrity and welcomes feedback and openness.

Review from Customer Support Dept

I appreciate the recognition that nothing is perfect and that we can always work towards improving. The "better, better, never best" motto is more than a slogan.

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Calix yet.
Be the first to contribute a review.

What is the best part about your compensation package?

Compensation Reviews

Great pay, strong bonus structure, and so many other benefits ($1200 annually for personal wellness - IE, massages, fitness equipment, gym memberships, etc. Also employee stock purchase plans, "Calix Cares", etc.)

Review from Customer Support Dept

Comprehensive benefits package - that supports both health, and lifestyle needs and makes a big difference.

Review from Customer Support Dept

Lifestyle reimbursement, Insurance and Cab facility

Review from Customer Support Dept

I appreciate the employee appreciation gifts and the Espresa wellness acount.

Review from Customer Support Dept

everything including salary, rewards, healthcare

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

My hike could have been better

Review from Customer Support Dept

We should receive additional compensation that's tied to the success of each sales territory paid out quarterly in additional to the Company's Bonus plan.

Review from Customer Support Dept

If I was paid more.

Review from Customer Support Dept

a higher bonus % would make me feel better

Review from Customer Support Dept

I think there is still an issue with favoritism, so the louder you are, the more you make, but in some cases, the quiet, steady workers get forgotten.

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

Everyone cares! And everyone is always willing to help others. I haven't met one person who isn't happy here (no place is perfect, but Calix is pretty great) - and it shows every day!

Review from Customer Support Dept

We have a great mix of talent and personalities. Everyone is supportive and shared a common goal.

Review from Customer Support Dept

Teammates are helpful, approachable when required.

Review from Customer Support Dept

They always have your back and are ready and willing to jump in and assist when needed.

Review from Customer Support Dept

supportive, proactive, professional, fun, always there

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Calix yet.
Be the first to contribute a review.

What is most positive about the culture and environment at your company?

Environment Reviews

Everyone cares, everyone is focused on the customers, and everyone looks out for each other.

Review from Customer Support Dept

How inclusive and collaborative it feels. It's easy to share ideas and feel heard.

Review from Customer Support Dept

Company lives upto its culture and values. It reflects within all employees when interacting with them at work.

Review from Customer Support Dept

innovation, and willingness to try something different

Review from Customer Support Dept

We are all a team, and take care of eachother. The management also strongly encourages us to make/keep the culture great.

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Calix yet.
Be the first to contribute a review.

What did you like most about the interview process?

Interviews Reviews

Calix is driven to find great people to add value to our growth. Interviewing is multi-tiered across multiple departments to ensure a great fit with culture and driving success.

Review from Customer Support Dept

the honesty and transparency of the interviews and truly finding the right candidate that will fit not only the job, but the culture as well.

Review from Customer Support Dept

You are interviewed by a team instead of an individual

Review from Customer Support Dept

Wide variety of cross functional perspectives and time with top level leaders.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Calix yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

The culture, the people I work with, and my customers!

Review from Customer Support Dept

I love the flexibility—it gives me the freedom to balance work and life. Opportunities to learn and grow really make me happy. It feels great to know the com

Review from Customer Support Dept

Company provides ample opportunities to grow and showcase your skills.

Review from Customer Support Dept

I like it when I "win" that is help resolve the issue(s) that a customer is facing.

Review from Customer Support Dept

helping customer exceed expectations and deliver more

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of Calix yet.
Be the first to contribute a review.

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Calix yet.
Be the first to contribute a review.

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Calix yet.
Be the first to contribute a review.

×
Rate your company