
They are very knowledgable and are willing (and have the time) to help.
Everyone is friendly. [Additional words to hit the 5-word minimum]
They seem to have an excellent grip of our market, and a sustainable strategy and plan to continue to succeed in serving customers in that market.
My most recent pay rise was a cut in both real terms (deflated by any measure of inflation you care to choose) and compared to the market. I was extremely disappointed, and the radio silence since then leads me to assume that this is part of a plan (as used by many companies) to exploit loyalty.