Citi – take away talk time and after call work | Comparably
Citi Claimed Company
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank - an institution connecting millions of people across hundreds of countries and cities. read more
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take away talk time and after call work

What do your coworkers need to improve and how could you work together better?

coworkers are fine its the management I have an issue with

Why do you feel undervalued and what would make you feel better about your compensation?

I have been there many years and new people come in making almost what it took me years to get to

What does the leadership team need to get better at?

not being so money greedy and taking the time to know the jobs the people do and not have employees take the wrath or verbal abuse we have to put up with

What's going wrong and how can it be improved?

the management doesn't listen to the little people that take the brunt of bad calls and they want good cs but don't take care of the employees. if you take care of the employees they would take care of the customers

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