Citi Operations Manager Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Operations Dept
Review from Operations Dept
I have a great work environment, my managers have allowed me to work from home fulltime.
Review from Operations Dept
What do you like best about the leadership team?
They are constantly trying to improve everyone’s work environment and listen to their employees.
Review from Operations Dept
They have a mission and they clearly and continuously update us on the progress and setbacks.
Review from Operations Dept
very employee friendly, and encouraging
Review from Operations Dept
Trust / understanding / open to discussion
Review from Operations Dept
They strive towards professional development of their personnel.
Review from Operations Dept
What does the leadership team need to get better at?
Open communication, the ability for employees to set up meeting times when issues arise & the follow through to address those issues in a timely & professional manner.
Review from Operations Dept
Treating employes fairly and like adults
Review from Operations Dept
Fair treatment and better compensation
Review from Operations Dept
Connecting with employees and actually listening to front line individuals that are doing the work.
Review from Operations Dept
They need to flesh out the strategy then implement to avoidconstant changes
Review from Operations Dept
What is the best part about your compensation package?
Vac package is pretty competitive
Review from Operations Dept
Pension, benefits, 401k matching, competitive pay!
Review from Operations Dept
In terms of stock, etc. It is provided without cost to you & is an equal match deposit. If speaking of medical, you have full medical from day 1 & you do not have to wait until the next open period to select & be covered, not to mention that it covers most needs with little to no copay.
Review from Operations Dept
Medical, dental and vision is good
Review from Operations Dept
It is average nothing spectacular
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Salary increase.... promotion. We always seems to have to grovel to be promoted
Review from Operations Dept
Less burocracy in the reviews / compensate by seniority / bonus for 3 yrs / 5 yrs / 8 yrs etc
Review from Operations Dept
Below industry standard. Salary Frozen (again). Bonus same as last year. No merit incentive, either.
Review from Operations Dept
What are some of the best things about your team?
Selfless, dependable, reliable, friendly, fun!
Review from Operations Dept
My manager and my teammates know how to handle the issues and keep you motivated.
Review from Operations Dept
Diversity and strong team spirit.
Review from Operations Dept
It is ok but preferential treatment to others
Review from Operations Dept
Always able to assist an colaborate
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Some people should be taught how to communicate with external companies (attorney firms). Some classes should be taught for people that have bad grammar / spelling / verbiage issues, especially when they represent the company.
Review from Operations Dept
Not all employees are held to the same standards & rules as others. There is little to no accountability with tenure employees. The company would benefit to train/retrain employees old & new when policies change in their job function to insure everyone if following the same rules/instruction.
Review from Operations Dept
Education, department, communication skills and knowledge and interest in current affairs
Review from Operations Dept
What is most positive about the culture and environment at your company?
Fun and friendly people who work to improve every aspect of the work life culture!
Review from Operations Dept
They may not always succeed, but they try to make sure employees know they are appreciated. They also try to have team building & mural busting exercises each month in different ways & encourage fun/friendly competition between teams in the same department for small incentives. Your team is family.
Review from Operations Dept
Management emphasizes to all employees to strive to earn and maintain the public's trust by constantly adhering to the highest ethical standards.
Review from Operations Dept
Always helping the community in different activities
Review from Operations Dept
Inclusiveness of people from all backgrounds which leads to diversity of ideas.
Review from Operations Dept
What needs to change to make the company culture better?
Cuts are made before the effect is considered on remaining staff. Example: cuts are made and the remainder are required to take on the excess workflow with no overtime.
Review from Operations Dept
Respect and inclusiveness . Not just lup service
Review from Operations Dept
Disabilities need to be taken into consideration
Review from Operations Dept
more positive work environment is needed
Review from Operations Dept
Middle Management. Key internal promotions.
Review from Operations Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Being able to balance work/life and know that it is just as important to my leadership as it is to me.
Review from Operations Dept
Going to work is often times like going to see your family &/or friends. You may not all get along all of the time, but they're there when you need them most. You can also pretty much guarantee you're going to learn something new each day in terms of your job, which I enjoy.
Review from Operations Dept
My direct managers and my internal customers
Review from Operations Dept
To achieve my goals and to work for one of the best international companies.
Review from Operations Dept
The people and the opportunity to grow.
Review from Operations Dept
What's going wrong and how can it be improved?
Its a negative and volatile environment
Review from Operations Dept
Strategy and payment structure needs to change. Needs to get rid of Bonus and targets
Review from Operations Dept
Listen to front line employees we are actually doing the work!
Review from Operations Dept
Preferential treatment needs to stop
Review from Operations Dept
Stop offshore services make clients unhappy
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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