My team and I are committed to delivering excellent member experiences.
Knowing that ill see members and coworkers who know me and want to get to know me. I feel very valued and important in their life. I like that I feel like I can make a difference to them and their life.
Review from Customer Support Dept
Making connections w people and brightening their days
My members and handful of coworkers
I am happy to have a job.
Being creative and being in the top tier of food cost. Being able to work the same schedule without major change.
The fact that at least I have a Job
Seeing members reach their goals and seeing the members using the club. I thrive on seeing members and interacting with them
Review from Operations Dept
The members and staff, and the chef's food
Being able to do my job with no harassment
Making the Members happy. Teaching them the Mobile app. And showing them to best ways to access information and attend events.
The people I work with
Review from Customer Support Dept
Top level leadership needs to make the members feel comfortable with the changes they are trying to make
No checks and balancing of the club. You rely on a few people and trust only a few to tell you how things are really going.
This company needs leaders. Those that are willing to do the right thing instead of the thing that makes them the most money. There are some real garbage human beings running this company.
My last question about my service was the opposite, the chairman asked for me by name and several customers would do this, when I left they asked about me constantly. What needs to improved to keep good workers is actually train your MANAGEMENT and PAY YOUR STAFF
Review from Sales Dept
Everyone needs to be kept in the loop. Seems like theres secrecy between upper management
Review from Sales Dept
The way they talk to employees. Employees cry everyday because how we are talked to
Review from Customer Support Dept
Caring about employees as people, and hearing them and their concerns is more important than the leadership team will ever understand.
Review from Operations Dept
The environment is negative and management almost makes it feel hostile. There are double standards for the service staff the management walks all over.
Review from Customer Support Dept
Pay more attention to detail!
Review from Customer Support Dept
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