ClubCorp Employee Reviews | Comparably
"ClubCorp owns or operates a portfolio of golf and country clubs, business clubs, sports clubs, and alumni clubs." read more
EMPLOYEE
PARTICIPANTS
212
TOTAL
RATINGS
1715

ClubCorp Employee Reviews

Out of 224 ClubCorp employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping ClubCorp improve their work culture. The Operations team, with 75% positive reviews, reports the best experience at ClubCorp compared to all other departments at the company. The Sales team offered the most constructive feedback, with 70% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

Not applicable at this time

My leadership team's best attribute is providing us with the resources and information to do our jobs proficiently. They give us uniforms when needed and miscellaneous items when situations arise.

Review from Customer Support Dept

Awesome team concept and great motivators

They listen to our needs

Review from Operations Dept

I like that I feel supported and part of a team.

What does the leadership team need to get better at?

Leadership Reviews

Professionally handling conflict and actually managing.

Leadership, accountability, establishing relationships, communication, trust, not playing favorites, dealing w problems, team building, transparency, consistency, awareness, quality, integrity, customer service, interpersonal skills, empathy, open mindedness, taking charge

Location specific managers need to be better about addressing concerns with the VPs- they tend to shut down vs address the concerns for fear of making themselves look bad.

A complete overhaul. Out with the old.

Communication! Plnning, acknoledging one another! Team work. Uf you wanna bring this club to success we need stop puttig social and cultural bariers and work toguetete towards the same goal.

What is the best part about your compensation package?

Compensation Reviews

I like having a range of access to what the club provides, ie, golf, discount meals, and access to the gym and pool. I like that I am provided with needed jackets and pants and if I want more I can get them for a discount.

Review from Customer Support Dept

I get vacation pay and sock time

Paid vacation my first year

Vacation and sick pay. Never have really gotten a true vacation from here though.

As a contractor I am able to set goals. Once we meet and then surpass we are compensated very fair

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

401K, better benefits and set time off

The managment doesn't handle conflict and "sweeps things under the rug"- quote from my GM. I would like new management

they make funds available so that the managers can show appreciation and compensation for above and beyond, but the managers tend to spend it on themselves instead

better paid, 401k and better health benefits

Treating terribly, and very underpaid

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

Passion for Hospitality and people

We all know that we have a job to do and don't get in the way of each other. We communicate to efficiently get the best possible job done.

Review from Customer Support Dept

I like some of my coworkers

Passion and care about customer service

We get along and have a good time

What do your coworkers need to improve and how could you work together better?

Team Reviews

Better management is really all you need

My boss is the worst manager ever…. Sprint valley lake county club

there is no leadership from management so the employees are super lazy

Review from Sales Dept

Not be so rude, not talk poorly about other employees, treat others with respect

Review from Sales Dept

We work perfectly together, like one happy family. But not to be offensive, they could pay attention to more detail and keep better records!

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

We care about people and we try our best for them

Most of the members and coworkers have a golf course attitude where things are laid back, and people are comfortable having fun. We always have conversations with members and exchange stories. Everyone does what they need to and have a good time

Review from Customer Support Dept

Members and foh team not including managers

It is my co workers

We have and serve great food.

What needs to change to make the company culture better?

Environment Reviews

Different management to be hitrd

Better management is the thing that can solve most problems

Treat employees like people vs numbers.

For the upper half of the company to understand each club and stop combining us. Demographics are different and not the same.

Management, The company Jesus love

What did you like most about the interview process?

Interviews Reviews

Personal and simple to understand

I was in a particular case where the club needed people desperately, and I skipped the interview process. I am not an adequate source to have an opinion on the interview process.

Review from Customer Support Dept

Very relaxed and non threatening

It was 5 minutes and easy

Was very short and curt.

What would you improve about your company's interview process?

Interviews Reviews

Perform better background checks rather than hiring everyone who applies.

Poor al around they just want people to come in

Review from Sales Dept

Don't ask personal questions about your political or religious beliefs

Review from Customer Support Dept

I got hired quote on quote because I was pretty and looked like I could make some good money

Review from Sales Dept

What makes you most happy at work?

Outlook Reviews

My team and I are committed to delivering excellent member experiences.

Knowing that ill see members and coworkers who know me and want to get to know me. I feel very valued and important in their life. I like that I feel like I can make a difference to them and their life.

Review from Customer Support Dept

Making connections w people and brightening their days

My members and handful of coworkers

I am happy to have a job.

What's going wrong and how can it be improved?

Outlook Reviews

Top level leadership needs to make the members feel comfortable with the changes they are trying to make

No checks and balancing of the club. You rely on a few people and trust only a few to tell you how things are really going.

This company needs leaders. Those that are willing to do the right thing instead of the thing that makes them the most money. There are some real garbage human beings running this company.

My last question about my service was the opposite, the chairman asked for me by name and several customers would do this, when I left they asked about me constantly. What needs to improved to keep good workers is actually train your MANAGEMENT and PAY YOUR STAFF

Review from Sales Dept

Everyone needs to be kept in the loop. Seems like theres secrecy between upper management

Review from Sales Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of ClubCorp yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of ClubCorp yet.
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