Community Brands Employee Reviews | Comparably
Community Brands Claimed Company
Community Brands provides integrated software and payment solutions that meet the unique needs of its customers. From relationship management to fundraising to accounting and more, many of the most important aspects of a customer’s business operations run on Community Brands software. Customers of all sizes use our software solutions to engage with members, donors, families, volunteers, and supporters – creating meaningful, lasting experiences along the way. Through our technology, Community Brands helps associations, nonprofits, schools, and K-12 education organizations grow stronger and achieve their missions. read more
EMPLOYEE
PARTICIPANTS
44
TOTAL
RATINGS
484
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Community Brands Employee Reviews

Out of 46 Community Brands employee reviews, 72% were positive. The remaining 28% were constructive reviews with the goal of helping Community Brands improve their work culture.

What do you like best about the leadership team?

Leadership Reviews

They are listening and trying to make some changes

It's hard to tell because the leadership team changes every few months it seems. The private equity firm pulls all the strings and is not best for the company/customers/employees.

Experience in many areas; many different markets. That provides a wide perspective on problems as they arise. And they generally tend to work well together.

Transparency. There is a real attempt to share with the entire organization what is going on at all levels - to the extent possible.

The Leadership team is transparent. We have acquired alot of companies in a short amount of time. They are working to ensure our Customer is well taken care of while helping support and grow internal talent. I'm excited to see all that 2019 will bring!

What does the leadership team need to get better at?

Leadership Reviews

Allow for those with experience in helping teams and customers to do their job

Not being cheap to employees and pay respectably

What is the best part about your compensation package?

Compensation Reviews

Unlimited PTO plus reasonable health coverage for our entire family

Fair and equitable for the role in the organization

The company has tried to keep Benefits costs low for employees. Our rates did not increase for 2019 plans which is great. We have several employer paid benefits such as STD and access to an EAP. It's been challenging im sure to modify 30+ acquisitions on to one central plan.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Everyone is underpaid and given additional roles to back fill those no longer there. I believe the managers hands are tied in most cases, or in fear they will also be removed.

There are many software brands under Community Brands and those originally from YourMembership clearly have gender and personal bias complexes where salary, promotions, or yearly rating scores are concerned. Having worked with all of them, YM Careers ranks as the worst offender.

Employees are extremely underpaid. Needs to respect us financially

What are some of the best things about your team?

Team Reviews

Passionate; hard working; dedicated and truly care about the mission

Our team members are happy and fun to work with. We have a lot of challenging obstacles to overcome everyday so it helps to have employees that are there to help one another.

Talented. Hard workers. Do they they need to get the job done (working overtime, weekends, etc)

Everyone has a genuine interest in the success of the company, not a self serving interest - for the most part that is.

People are the best part

What do your coworkers need to improve and how could you work together better?

Team Reviews

YM Careers suffers from scapegoat syndrome and a toxic culture propagated through harassment. Teams under Product need high-level management to step back into their lane, be held accountable for their blatant discrimination and therefore allow team members freedom to think and act for themselves.

What is most positive about the culture and environment at your company?

Environment Reviews

The employees and the passion they display for our customers and each other

We get to work from home.

The variability of the culture is what makes Community Brands a real community. And for the most part, it is not just ok, but encouraged to speak up with something seems off.

Transparency of information is key. There is also a real attempt to treat people fair and equitable. Everyone should feel as though they have a voice. If they do not, they are encouraged to bring that to the attention of leaders to flush out.

I think overall our culture and environment is positive. We have good people, trying to accomplish alot. The company has had much change and several acquisitions in the last year or so. The organization has gotten so big, very quickly that some of team members have struggled.

What needs to change to make the company culture better?

Environment Reviews

Ditch the bureaucratic BS and remove mid-level executives that are on record for harassment and selling Product Goals to clients and upper executives they've already confirmed to their department leaders they won't be able to reach.

What did you like most about the interview process?

Interviews Reviews

I was young and the interview process was pretty easy. I was willing to accept less than what I wanted.

My interview process with Community Brands was very good. Overall I had timely follow up, good feedback and enjoyed the overall process

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Community Brands yet.
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What makes you most happy at work?

Outlook Reviews

My team and the ability to coach and lead

remote office environment yet still connected to our entire team

Solving problems - There is never a lack of problems to solve, and I enjoy being part of the solution, not just the reporter of the problem

I love being able to contribute - love the fast pace. I'm a multi-tasker so this environment is one I thrive.

What's going wrong and how can it be improved?

Outlook Reviews

Listen to your employees. Get your ship in order. Stop buying so many companies and focus on the good employees that have been around. If 3 members of my team died, one of their biggest piggybanks would be years behind to catch up.

YM Careers has a decade-long track record of lying to consumers about road map progress and deliverables that unfortunately gives every brand under CB a tarnished reputation. There are so many great ideas from every level of team members that never see the light of day due to upper level management.

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Community Brands yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Community Brands yet.
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