Computershare Employee Reviews
Out of 106 Computershare employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Computershare improve their work culture. The Customer Support team, with 11% positive reviews, reports the best experience at Computershare compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Good direction, strong leadership, trust the workers
they are very friendly and easy to talk to
Energetic, embracing, easy-going and open-minded
Great great great great company
they are communicative with the process,
What does the leadership team need to get better at?
Do a better job of taking accountability for the poor employee survey results and actually do things to improve the work environment.
Posted 9 days ago
Emphasizing the importance of transparency and compassion and self refleft on hypocrisy, including multiple dimensions of human considerations
Posted 22 days ago
Everything, my former employer was terrible, but this is worse
Communication skills & learning how to be helpful to new team members. Julie & Shannon are RUDE!
Transparency. Stop moving/ closing offices
Review from Customer Support Dept
What is the best part about your compensation package?
Employee share scheme and medical
I have a lot of benefits that i can take part in
Pto is very generous for long term
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
They cut bonuses from more experienced staff who are exempt and added bonus to non exempt staff. In addition, exempt staff and non exempt staff are eligible for same bonus percentage.
Posted 9 days ago
Opportunity to excel and the willingness to use ethical employeess only. Standards
Posted 22 days ago
Higher salary to match the market
Heathcare benefits are terrible. Stock and bonus programs were severely cut back. We are not on track with our industry peers. Losing quality people.
Compensate according to skills acquired and customer satisfaction.
What are some of the best things about your team?
They care about work quality
Posted 22 days ago
Everyone pulls their own weight
Highly competent. Highly engaged. Very loyal.
Very cooperative, helpful and good bunch of people.
My immediate team members are jaded and fun.
What do your coworkers need to improve and how could you work together better?
Management creates a group of employees based on metrics unrelated to business matters and its a environment based on sex and attraction and appeal
Posted 22 days ago
Managers do not care! Neither they have any interest in employees
It would help if all coworkers at least made an attempt to come in office for meetings
Communication needs to improve, training needs to be better
Coworkers are great to work with
What is most positive about the culture and environment at your company?
Coworkers are friendly for the most part
Posted 9 days ago
Cooperation amongst teams. Willingness to give back to community as a group of people (company does not match).
No surveys or outside control determining your employment risk, they're really focused on your attitude mostly first, followed by ability to learn errors and adjust, and that is followed by learning/memory retention
We laugh and can be ourselves
Embracing and willing-to-share culture in terms of skills and expertise
What needs to change to make the company culture better?
Employees have say and there should be fair treatment of Employees
They just need to listen to us.
They need to find a better process for hiring and value employees that have been there for many years and reward their experience.
Review from Customer Support Dept
Not being constantly worried about losing job
Review from Customer Support Dept
What did you like most about the interview process?
Its been a long time since i intervirwsrx
Posted 9 days ago
The interview process was very fair.
1 month projected started date felt sterile and impersonal and nearly 5 months in I still need medical benefits.
Fleixble to needs, I had a vacation prior to my start date and they worked out things like testing and legal agreements around that for me.
Honesty and openness about the actual daily operation
What would you improve about your company's interview process?
Nothing, I thought it went fairly smooth
I never really interviewed with Computershare. I started as a temp though BNYM and was a casualty of the buy out.
Review from Customer Support Dept
What makes you most happy at work?
The people who are around me.
I am most happy when I am working remotely
Performing at a high level
Work from home, i like the flexibility
Being with people who have values and are kind
What's going wrong and how can it be improved?
Having 40% of your staff required to commute to office and being micro managed with badge swipe reporting while 60% get total remote freedom creates an inequitable work environment. Until Computershare addresses this toxic situation nothing will improve here.
Posted 9 days ago
Bureaucracy stifles our work culture.
lack of communication, lack of training
The company was good to work for before Computershare bought it. People are now treated like cattle and used like toilet paper. New management is crucial and promotions need to be based on merit.
Review from Customer Support Dept
morale is very low for most
Review from Customer Support Dept
What do you like best about your company?
the people are really nice the work is interesting and people are generally fun to work with.
What would you most like to see improved at your company?
opportunities for advancement, cross training and more internal movement in the US.