Computershare Employee Reviews
Out of 93 Computershare employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping Computershare improve their work culture. The Customer Support team, with 11% positive reviews, reports the best experience at Computershare compared to all other departments at the company.
What does the leadership team need to get better at?
Everything, my former employer was terrible, but this is worse
Communication skills & learning how to be helpful to new team members. Julie & Shannon are RUDE!
Transparency. Stop moving/ closing offices
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Heathcare benefits are terrible. Stock and bonus programs were severely cut back. We are not on track with our industry peers. Losing quality people.
Compensate according to skills acquired and customer satisfaction.
Because i feel like my schedule is something that can be changed. To be told there is no chance to change it and if i miss work then i get wrote up is crazy. When there is a simple solution
Review from Customer Support Dept
Similar jobs at other companies pay better
We work harder than we ever have for the same pay, and our benefits were slashed.
What do your coworkers need to improve and how could you work together better?
Managers do not care! Neither they have any interest in employees
It would help if all coworkers at least made an attempt to come in office for meetings
Communication needs to improve, training needs to be better
Coworkers are great to work with
Most co-workers are just bodies to fill seats. They are brought in by masses through a temp service and then cut loose with sensitive information.
Review from Customer Support Dept
What needs to change to make the company culture better?
Employees have say and there should be fair treatment of Employees
They just need to listen to us.
They need to find a better process for hiring and value employees that have been there for many years and reward their experience.
Review from Customer Support Dept
Not being constantly worried about losing job
Review from Customer Support Dept
What would you improve about your company's interview process?
Nothing, I thought it went fairly smooth
I never really interviewed with Computershare. I started as a temp though BNYM and was a casualty of the buy out.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Bureaucracy stifles our work culture.
lack of communication, lack of training
The company was good to work for before Computershare bought it. People are now treated like cattle and used like toilet paper. New management is crucial and promotions need to be based on merit.
Review from Customer Support Dept
morale is very low for most
Review from Customer Support Dept
What would you most like to see improved at your company?
opportunities for advancement, cross training and more internal movement in the US.