D
57/100
Conn's HomePlus Claimed Company
Conn’s HomePlus (NASDAQ: CONN) is a specialty retailer of home goods, including furniture, appliances and consumer electronics, with a mission to elevate home?life?to home?love. With more than 150 stores across 15 states and online at?Conns.com, our over 4,000 employees strive to help all customers create a home they love through access to high-quality products, next-day delivery and?personalized payment options, including our flexible, in-house credit program. read more
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Conn's HomePlus Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
The people I work with.
Making a sale and talking to customers.
Good pace and support. Feel like an individual as opposed a number.
Everyday is a challenge. But all is good
The opportunity to be able to provide for my family
When help is always there and when merchandise is in stock
Review from Sales Dept
Working with office team. My manager
knowing that i am providing for my family
Review from Sales Dept
the people I get to work with
Closing deals and meeting goals.
Review from Sales Dept
What's going wrong and how can it be improved?
Reward seniority. Promote team work. Stop playing favorites and make everyone follow rules
Customer Service Department is the biggest feedback that customers complain against
High turnover is the problem
If the company says it focuses on family, then show it. Managment needs to figure out if they really want to be there or not , it shows through their attitudes that they don't. Conns seems to be a dying company.
Too much favoritism. Too much foul language. Too much use of extremely loud soul music. Undesirable work environment due to constant non-working HVAC. No water/drinks provided by Conn's HomePlus. Extremely unsanitary restrooms + open to public.
Review from Customer Support Dept
Extremely high customer complaints regarding delivery services in multiple ways. Thoroughly explaining in detail the finance option process procedure to customer.
The entire process of purchasing anything from Conns involves taking part in a ridiculously long contract that takes at least an hour to have anyone purchase anything, even as small as a laptop. Sometimes it takes three times as long due to the beaurocratic process of calling multiple support lines.
Review from Sales Dept
Schedule us more than a week at a time, so we can plan our lives.
Review from Customer Support Dept
Quit stealing from me, pay me what you promised.
They are terribly understaffed in the credit department and the payscale is uneven.
The systems need a overhaul. Honesty is needed in regards to the dialer system. It is not just a computer system. Every department needs to be on the same page.
Review from Customer Support Dept
What do you like best about your company?
Nothing, due to management, admin, after sale customer service.
Review from Customer Support Dept
what the company stands for and opportunity it provides for employees and consumers.
Job security and promotion from within
Review from Sales Dept
job security
What would you most like to see improved at your company?
push for employees to have a complete life
More paid spiffs and sales prizes
Review from Sales Dept
performance reviews and annual raises
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