Convergys Customer Service Manager Salaries in Wilmington, DE
The average Convergys Customer Service Manager in Wilmington, DE earns an estimated $102,805 annually, which includes an estimated base salary of $88,430 with a $14,375 bonus. Convergys' Customer Service Manager compensation is $32,511 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Convergys in Wilmington, DE can range from $64,800 - $142,000.
In Wilmington, DE, The Customer Support Department at Convergys earns $10,221 more on average than the Operations Department.
Last updated 2 years ago.
- $88,430
- avg. base
- $14,375
- avg. bonus
Customer Service Manager Salaries at Convergys
In Wilmington, DE, Customer Service Managers earn $37,580 more than CS Reps, and $2,053 less than Customer Service Managers.
Compensation at Convergys by Department
In Wilmington, DE, The Customer Support Department averages $10,221 more than the Operations Department, and $876 less than the Legal Department
Customer Service Manager Compensation by Gender (All Companies)
The average female Customer Service Manager at companies similar size to Convergys reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.
Customer Service Manager Compensation by Ethnicity (All Companies)
The average Hispanic or Latino Customer Service Manager at companies similar size to Convergys reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.
How Customer Service Managers at Convergys Rate Their Compensation
The majority of Customer Service Managers at Convergys believe they're compensated fairly. 36% of Customer Service Managers at Convergys say they receive annual bonuses, and the majority (58%) are satisfied with their benefits. See more compensation ratings at Convergys