eNPS at Costa Coffee
Costa Coffee's Employee Net Promoter Score (eNPS) is -54, as rated by 122 employees. Employee Net Promoter Score tracks Costa Coffee employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Costa Coffee to a friend? Today, 16% of Costa Coffee employees would encourage their friends to become coworkers, whereas 14% are neutral and 70% would not recommend working at Costa Coffee to their friends.
Where This Score Ranks Costa Coffee's eNPS
- BOTTOM15%
In the Bottom 15% of 2039 Similar Sized Companies on Comparably
- 2nd
2nd place versus 2 competitors rated on Comparably
- Promoters
- Passives
- Detractors
Costa Coffee eNPS At a Glance
Costa Coffee employees are less likely to recommend Costa Coffee as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.
Male employees and Caucasian employees provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Costa Coffee to a friend?” Based on 122 ratings, Costa Coffee ranks 2nd place versus its 2 competitors and is right below Starbucks.
The last rating was provided a month ago.
Costa Coffee's eNPS Trendline
- Costa Coffee-54
- Similar Size on Comparably
Costa Coffee's eNPS Rank Against Similar Sized Companies on Comparably
Costa Coffee ranks in the Bottom 15% of other companies on Comparably with 1,001-5,000 Employees for eNPS Score.
Questions Recently Asked asked Costa Coffee