Costa Coffee Happiness Score | Comparably
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Costa Coffee
It was in this innovative shop that the brothers became the first coffee providers in London to serve Espresso and crafted Cappuccino in porcelain cups so that customers could experience coffee at its best. read more
EMPLOYEE
PARTICIPANTS
148
TOTAL
RATINGS
1065

Costa Coffee Happiness Score

The employee happiness at Costa Coffee is listed in the Bottom 15% of similar size companies on Comparably. Compensation is an important aspect of employee happiness and at Costa Coffee, 54% of employees feel they are paid fairly, 42% are satisfied with their benefits, and 40% are satisfied with their stock/equity. 33% of Costa Coffee employees feel their work environment is positive meaning Costa Coffee is not a happy place to work.

Last updated a month ago.

Where This Score Ranks Costa Coffee's Happiness

  • BOTTOM
    15%

    In the Bottom 15% of 2146 Similar Sized Companies on Comparably

  • 2nd

    2nd place versus 2 competitors rated on Comparably

47
Apr
48
May
48
Jun
49
Jul
50
Aug
D49 / 100
Jan
Who Ranks Costa Coffee's Happiness the Highest?
Department - Sales 74/100
Gender - Female 59/100
Ethnicity - Caucasian 58/100
Who Ranks Costa Coffee's Happiness the Lowest?
Not Enough Ratings To Show Who Ranks Happiness the Lowest
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Costa Coffee Happiness At a Glance

Costa Coffee employees rate their happiness at the workplace a "D" (based on 203 ratings). The Happiness score describes employees well-being based on various topics such as positivity in the workplace, opportunities for professional growth, and satisfaction towards compensation and benefits.

57 Costa Coffee employees answered questions like "Are your company's goals clear, and are you invested in them?" and "Are you satisfied with your Benefits?" In general, employees in the Sales department are considered to be the most happy at Costa Coffee.

Costa Coffee's Happiness score ranks in 2nd place when compared to competitors Starbucks and Dunkin'. Costa Coffee ranks in the Bottom 15% of other companies on Comparably.

Costa Coffee's Happiness Trendline

  • Costa Coffee49
  • Similar Size on Comparably

How Costa Coffee's Happiness Score is Calculated

FILTER RATINGS BY

Results from 57 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
Yes0%
No0%
Do you feel burnt out at work?
AnswerPercent
Yes0%
No100%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes54%
No46%
Do you believe you're paid fairly?
AnswerPercent
Positive33%
Negative67%
Is your work environment positive or negative?
AnswerPercent
Yes42%
No58%
Are you satisfied with your Benefits?

Costa Coffee's Happiness Rank Against Similar Sized Companies on Comparably

BOTTOM
15%

Costa Coffee ranks in the Bottom 15% of other companies on Comparably with 1,001-5,000 Employees for Happiness Score.

  1. Applied Materials
    49 / 100
  2. KPFF
    49 / 100
  3. Puget Sound Energy
    49 / 100
  4. Costa Coffee
    49 / 100
  5. Conduent
    48 / 100
  6. comScore
    48 / 100

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