It was in this innovative shop that the brothers became the first coffee providers in London to serve Espresso and crafted Cappuccino in porcelain cups so that customers could experience coffee at its best. read more

EMPLOYEE PARTICIPANTS: 150

TOTAL RATINGS: 1077

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Costa Coffee Retention Score

Costa Coffee is in the Bottom 15% of similar sized companies in its ability to retain quality employees. 36% of employees at Costa Coffee are excited to go to work each day. Quality employees are difficult to find which makes retaining them all the more important.

Last updated a month ago.

Where This Score Ranks Costa Coffee's Retention

BOTTOM
15%
In the Bottom 15% of 2117 Similar Sized Companies on Comparably
2nd
2nd place versus 2 competitors rated on Comparably

Jul

Aug

Sep

Nov

Dec

D55 / 100

Nov

Who Ranks Costa Coffee's Retention the Highest?

Experience - Entry Level 60/100

Department - Sales 58/100

Gender - Female 57/100

Who Ranks Costa Coffee's Retention the Lowest?

Ethnicity - Caucasian 55/100

Costa Coffee Retention At a Glance

Costa Coffee's Retention score is rated a "D" by 149 employees. The category helps understand Costa Coffee's focus and commitment to retaining employees in their organization.

Over the past three months, Costa Coffee's Retention score has remained steady at 55/100. Costa Coffee ranks in 2nd place versus 2 competitors which include Starbucks and Dunkin'. The Sales department is likely to stay at the company the longest.

Costa Coffee's Retention score is in the Bottom 15% of 2117 similar sized companies (1,001-5,000 Employees) on Comparably.

Costa Coffee's Retention Trendline

Costa Coffee55
Similar Size on Comparably

How Costa Coffee's Retention Score is Calculated

Answer	Percent
Yes	54%
No	46%

Do you believe you're paid fairly?

Answer	Percent
Yes	76%
No	24%

Do you look forward to interacting with your coworkers?

out of 100

How would you rate the quality of your coworkers?

Answer	Percent
Yes	36%
No	64%

Are you typically excited about going to work each day?

Answer	Percent
Every week	0%
Once a month	100%
Once a quarter	0%
Once a year	0%
Never	0%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	0%
No	0%

Do you approve of the job your executive team is doing at your company?

Answer	Percent
Yes	0%
No	0%

Do Your Company Leaders Do What They Should to Retain You as an Employee?

Answer	Percent
Very Secure	0%
Secure Enough	100%
Neutral	0%
Insecure	0%
Very Insecure	0%

How secure do you feel your job is at your company?

Answer	Percent
Yes	0%
No	0%

Do you have a close friend at work?

Answer	Percent
Yes	0%
No	0%

Would you leave your current job for a 20% raise at a different company?

Answer	Percent
Multiple times a week	0%
Once a week	100%
Once a month	0%
Once a quarter	0%
Never	0%

How often do you socialize with team members outside of work?

Answer	Percent
Yes	0%
No	0%

Do you feel burnt out at work?

Answer	Percent
Yes	0%
No	0%

Are you challenged at work?

Answer	Percent
Yes	0%
No	0%

Would you turn down a job offer today, for slightly more money?

Answer	Percent
Yes	0%
No	0%

Are you proud to be a part of your company?

Costa Coffee's Retention Rank Against Similar Sized Companies on Comparably

BOTTOM

15%

Costa Coffee ranks in the Bottom 15% of other companies on Comparably with 1,001-5,000 Employees for Retention Score.

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