DICK'S Sporting Goods Employee Reviews
Out of 904 DICK'S Sporting Goods employee reviews, 61% were positive. The remaining 39% were constructive reviews with the goal of helping DICK'S Sporting Goods improve their work culture. The Customer Support team, with 71% positive reviews, reports the best experience at DICK'S Sporting Goods compared to all other departments at the company. The Operations team offered the most constructive feedback, with 58% of that department's reviews constructive in nature.
What do you like best about the leadership team?
Work life balance minded. Understands the struggles and hurdles but he isnt the one who can fix them.
They are awesome but my boss isn’t really good at talking to me as an employee because he is very ru
It used to be opportunity
Flexible with time off, and vacation requests
That they always are helpful and know where to point me when I do not know something.
Review from Customer Success Dept
What is the best part about your compensation package?
I'm very happy there there
Review from Product Dept
Pay rate and a discount
The money is very cool.
mental health resources and free counseling
WE need o get more personal days
What are some of the best things about your team?
The majority of everyone wants to work hard. I think they deal with the same stress of customers having zero patiences now. There are some managers who would rather walk by a bad behavior than correct it and then expect another manager to do it. Which is aggravating.
Footwear team backs each other up when customer who's waiting for a shoe needs help at kiosk. But there's poor signage on how to look up requesting sneakers @ kiosk. Elderly folks want personal attention.
They all work hard, and are super customer forward
the personalities of my teammates are great, we all get along with the common struggle of oufr jobs being signifigantly harder than need be
Review from Sales Dept
they understand me and other kids my age. we connect and talk about stuff outside of work and i can go to them when i need help
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Everyone for the majority is trying to help each other out. Customer service and retail in general is just challenging now post covid. Customers dont have patience and employees dont want to take the crap from customers for barely a liveable wage. Ipeople shoppingdont look at retail workers as human
It's nice on my days off I can walk through store & say "hi" to everyone I know by name.
That my co workers are always positive and not complaining
Review from Customer Success Dept
Love most of the CO workers
Review from Sales Dept
Just need help need help
Review from Product Dept
What did you like most about the interview process?
My second interview was great with our DM and our HR manager. My first interview with the store manager was awful. She was writing down quotes that I said to use herself. I felt like I was interviewing her
It was easy for me
the manager at the time was super cool and laid back
Review from Sales Dept
it was quick and answers were alright
Review from Customer Success Dept
Getting hired, and the new employee training was helpful
What makes you most happy at work?
When I make someone better at their job or teach them something that will help them in life
Selling and working with customers
interacting with my peers and assisting athletes to find the best product for their needs
Review from Sales Dept
the good people i meet and my good coworkers
Review from Customer Success Dept
Not working with negativity in the store
What do you like best about your company?
Well grounded company values
Review from Sales Dept