DICK'S Sporting Goods Employee Reviews | Comparably
DICK'S Sporting Goods Claimed Company
Dick's Sporting Goods is an authentic full-line sporting goods retailer offering a broad assortment of brand name sporting goods equipment read more
EMPLOYEE
PARTICIPANTS
1026
TOTAL
RATINGS
9299
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DICK'S Sporting Goods Employee Reviews

Out of 897 DICK'S Sporting Goods employee reviews, 61% were positive. The remaining 39% were constructive reviews with the goal of helping DICK'S Sporting Goods improve their work culture. The Customer Support team, with 71% positive reviews, reports the best experience at DICK'S Sporting Goods compared to all other departments at the company. The Operations team offered the most constructive feedback, with 58% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

They are awesome but my boss isn’t really good at talking to me as an employee because he is very ru

It used to be opportunity

Flexible with time off, and vacation requests

That they always are helpful and know where to point me when I do not know something.

Review from Customer Success Dept

Keep me informed on what is going on with the company and any changes or updates. The training and weekly meetings

What does the leadership team need to get better at?

Leadership Reviews

Cross-teach teammates so employees who work in designated departments can help customers after forming a friendly bond with them in their department. Many elderly or overworked parents prefer to work with one trusted employee for other items across the store's inventory. Plus, it helps fill shifts!

communication, accountability, planning, and overseeing

Review from Sales Dept

The way they speak to people is very disheartening, espically when I show up to work and do the right thing.

Understanding what goes on in individual stores

Overall accountability of required responsibilities

What is the best part about your compensation package?

Compensation Reviews

I'm very happy there there

Review from Product Dept

Pay rate and a discount

The money is very cool.

mental health resources and free counseling

WE need o get more personal days

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I believe the profits are made at the store level, but the executives and home office get the big salaries, not at the score level. Doesn't make sense

Pay time. Only choose 402K.

Review from Sales Dept

Not undervalued just would like a pay raise.

MANAGEMENT ESPECIALLY the woman merch manager, I have NEVER seen her use positive reinforcement . She does NOT want to acknowledge anything done positive but she will point out flaws in someones performance or project and let not just the employee know, but the whole team. and talk behind thr back

Review from Sales Dept

Some people get paid for doing nothing

What are some of the best things about your team?

Team Reviews

Footwear team backs each other up when customer who's waiting for a shoe needs help at kiosk. But there's poor signage on how to look up requesting sneakers @ kiosk. Elderly folks want personal attention.

They all work hard, and are super customer forward

the personalities of my teammates are great, we all get along with the common struggle of oufr jobs being signifigantly harder than need be

Review from Sales Dept

they understand me and other kids my age. we connect and talk about stuff outside of work and i can go to them when i need help

Review from Customer Success Dept

With out store manager and asms the store runs perfect. And all tasks get done

What do your coworkers need to improve and how could you work together better?

Team Reviews

we do not have meetings

Higher accountability with underperformance .

Indont have enough space, to say. there are a few coworkers that are the younger ones, who were defintely raised right, and are respectful and hard workers. they are the same all the time. i cant say that for majority of the employees and management they switch up all the time and act a majority

Review from Sales Dept

A lot of things on different levels

Practice giving everyone the opportunity to succeed

What is most positive about the culture and environment at your company?

Environment Reviews

It's nice on my days off I can walk through store & say "hi" to everyone I know by name.

That my co workers are always positive and not complaining

Review from Customer Success Dept

Love most of the CO workers

Review from Sales Dept

Just need help need help

Review from Product Dept

Intent is good execution is not

What needs to change to make the company culture better?

Environment Reviews

I believe everyone is dissatisfied with their raises the past two years. Prices on everything has gone up, our wages aren't keeping up.

The District Manager position needs an overhaul to include positive messaging. The Store manager position needs to be elevated and empowered as well as supported.

The store manager micheal hays makes it horrible and makes ppl so uncomfortable

Less stressful hours, cut out the good old boy network

The entire management needs to be wiped out and they need to be held accountable for Their Actions.

What did you like most about the interview process?

Interviews Reviews

It was easy for me

the manager at the time was super cool and laid back

Review from Sales Dept

it was quick and answers were alright

Review from Customer Success Dept

Getting hired, and the new employee training was helpful

When I was interviewed it was hard to get though.

Review from Customer Success Dept

What would you improve about your company's interview process?

Interviews Reviews

I think an improvement would be being more prepared and picking the best manager that has the best qualities to conduct an interview.

Stop making people come back two to three times before hiring them.

When an employee works 3rd shift and gets finished at 7am. Dont have an interview at 530 or 6 am . just busted my butt for 6 hours and being that late in the morning very tired

no manager was on the same page at all, nobody knew i was hired until i had told them. i went through 4 interviews with differemt managers because there was no communication on their end that i was hired

Review from Sales Dept

dont just hire women based on looks.

Review from Sales Dept

What makes you most happy at work?

Outlook Reviews

Selling and working with customers

interacting with my peers and assisting athletes to find the best product for their needs

Review from Sales Dept

the good people i meet and my good coworkers

Review from Customer Success Dept

Not working with negativity in the store

When management is respectful and thankful when the store sales are up, and treat their full time staff with appreciation

What's going wrong and how can it be improved?

Outlook Reviews

If you think 300 characters is enough then youre just as stupid as the company i work for

If everyone did. There fair share

We need to be staffed adequately.

Management. End of Story. No one wants to work for people who disrespect their employees and talk badly about them.

Train the managers to train everyone else.

What do you like best about your company?

Outlook Reviews

Well grounded company values

Review from Sales Dept

What would you most like to see improved at your company?

Outlook Reviews

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