Easterseals Employee Reviews
Out of 186 Easterseals employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping Easterseals improve their work culture. The Admin team, with 82% positive reviews, reports the best experience at Easterseals compared to all other departments at the company. The Operations team offered the most constructive feedback, with 67% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Their commitment, understanding, and open-door policy.
The manager understands the daily job and service we provide.
There is very good communication
Very inclusive, committed to easterseals mission
Review from Admin Dept
Truly care about their associates and participants
Review from Operations Dept
What does the leadership team need to get better at?
taking suggestions from the workers actually working with clients
Everything!! Thinking about going into work daily, filled me with dread!! A hot unorganized mess!!!
The leadership team needs to do better at appreciating their dedicated employees!
Hearing their employees, giving positive feedback and being overall team players.
Working together and not putting all the work on just a few employees
Review from Operations Dept
What is the best part about your compensation package?
401k, PTO, bonuses, tuition/professional development reimbursement.
The PTO accrued per pay period.
The pay is pretty decent
Review from Admin Dept
For the field, I feel like the pay is fair
Review from Customer Support Dept
Great rates and deals always
Review from Admin Dept
Why do you feel undervalued and what would make you feel better about your compensation?
A realistic workload would be more important than higher compensation, at least for me,
Review from Customer Support Dept
Nothing!! The salary is horrible! The micromanaging is out of control! The work is never in 1 place but in 3 or 4 different systems! I knew ppl who had 3 extra jobs just to live v
With the level of experience, education and work ethic I should be making more money. Having a leadership team that is encouraging and appreciative would help to balance the pay.
For the workload the pay is not good enough.
I feel that we do the bulk of the work that the company is known for and we make so little comparatively.
What are some of the best things about your team?
communication, caring for each other.
Meetings are just a chance for the managers to showcase what pathetic leaders they are.
Review from Customer Support Dept
Aim to reach the goal for great positive, quality outcomes. Want to change someones life for the better. Sense of team and it can be done! Work hard daily to achieve. Kind , caring and compassionate.
my co-workers (not management) are highly dedicated to helping our clients
Our willingness to work together.
What do your coworkers need to improve and how could you work together better?
They only ‘like’ you if your working but ignore you if you give notice. They run around the office in their socks & no shoes. They curse like sailor
What is most positive about the culture and environment at your company?
The clients are really cool, but they are treated just like the staff and thats hard to see. I want to help them more cuz thats why im there. We get alot of food catered, thats nice, but honestly id rather just paid more then have saved plate waiting for me
Have great diversity in the different cultures that work at Easter Seals. The enviriment is team orientated.
My co-workers (not management) are helping people
Our work team feels like we're family.
The peer culture of the office is supportive and encouraging of one another able to jump in to help at any time. Management is missing and upper management gives off a vibe of CYA.
What needs to change to make the company culture better?
The entire company needs to be re- structured!!
Office culture is good though growth mindedness is lacking. Management team needs to learn how to appreciate their employees.
People need to communicate more
Review from Operations Dept
They need to hire people who have knowledge of what they are running
Review from Operations Dept
Hire more people to help with workload
Review from Customer Support Dept
What did you like most about the interview process?
constructive feedback, communication, and assistance throughout the process
Interview was friendly and positive and I felt comfortable giving honest answers.
Review from Customer Support Dept
Review of job description and expectations with the job position and what the typical position looks like in a day.
I liked meeting with my co-workers
The opportunity to meet the supervisor and manager in person.
What would you improve about your company's interview process?
They could hire hr people
Review from Operations Dept
I liked the inboarding and supportiveness of the leaders
Review from Customer Support Dept
selction of the interviewing team, if you have non-experienced interviewers, you get poor quality staff
Review from Operations Dept
Shorter process to hire if liked.
Review from Admin Dept
What makes you most happy at work?
The participants growth as time goes by
flexibility, freedom to voice my opinion, coworkers
Talking with some of the managers and non drama coworkers. There are cool people there. And the clients are fun to be around
I like that I'm helping people
The daily greetings and interactions with our participants.
What's going wrong and how can it be improved?
Support and encouragement need to be implanted by upper management.
They need to use More positive reinforcement
Review from Operations Dept
They need to show the care about employees
Review from Operations Dept
Just short handed is the main problem
Review from Customer Support Dept
too much focus on numbers and not service by management
Review from Operations Dept
What would you most like to see improved at your company?
Executive management. The CEO is good and peers are good but the upper management is lacking in how to lead/mentor/encourage and appreciate! They create an environment of micromanagement and where interdepartmentally teamwork is discouraged.