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Overall good however lower team morale and lack of wider team integration since the merge with other offices.
Briefly describe your overall experience at your company
A slow but steady decline in overall morale and culture as many large changes and questionable decisions have been made in the past 3 - 4 years. A lot of big discussions but no actions or route to improvement to address the issues and concerns of employees.
Why do you feel undervalued and what would make you feel better about your compensation?
Salary is too low, no worthwhile benefits.
What are some of the best things about your team?
Very approachable, knowledgable and hard working.
What are some of the best things about your team?
Most are approachable, friendly and knowledgeable.
What is most positive about the culture and environment at your company?
Co-workers are great to work with.
What makes you most happy at work?
Being able to exceed a customers service expectations
What does the leadership team need to get better at?
Communication and better operational understanding to improve decision-making.
Why do you feel undervalued and what would make you feel better about your compensation?
More competitive salary, benefits relevant to all offices
What's going wrong and how can it be improved?
Competitive salary and benefits, a more positive working environment to boost morale.
What do you like best about the leadership team?
Clear vision of the path forward for the business, regular townhall meets
What is most positive about the culture and environment at your company?
Working with colleagues with similar intrests, being able to collabourate between teams and share knowledge.
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