ePayPolicy Employee Reviews

Nothing but great things to say

Review from Sales Dept

It's a positive atmosphere which comes from the top down, with good compensation packages and plenty of opportunity for career growth.

I've had great opportunities to move up quickly. Management and teammates treat me as highly valued team member. Unlimited PTO is great and very flexible. Health insurance and retirement benefits could use some improvement.

Review from Engineering Dept

For the current role that I am in, compared to the market rate for other similar roles in Austin, I am extremely underpaid. Other than that, the role and company has been fantastic.

Review from Sales Dept

I have found my home here at ePay. I love the culture, the people, and the leadership. I love that I can have an impact on the client's business and see the results so quickly.

Review from Sales Dept

Their accessibility and level of involvement in all aspects of our business.

Review from Sales Dept

Their openness and how they share their expertise with everyone, no matter what level or stage in their career someone is. They are approachable and that goes a long way.

very flexible with time off & enables a good work/life balance. also lots of opportunities to learn and move up

Review from Engineering Dept

CRO is very personable and caring.

Review from Sales Dept

Ensuring that the entire team is involved in decisions regarding our work approach.

Review from Engineering Dept

I really appreciate the flexibility that has been shown while the comp plan is still in develop. i.e. going back to pay on sales items from earlier in the year as the comp plan is being adjusted. It sends the message that management cares about comp and recognizes our work effort

Review from Sales Dept

Competitive pay, good insurance coverage options, and a flexible PTO system add up!

fair salaries, but lots of room for improvement for the health insurance and retirement benefits

Review from Engineering Dept

I think the annual bonus opportunity based on overall company and individual performance is great. Not all companies offer this across the board to all employees

HSA is fantastic. The flexibility that Hybrid work provides is amazing. But would be lovely to have some sort of ESPP or RSU program would be very welcome, especially at this stage in the business.

Review from Customer Success Dept

My comp plan is designed with "no actual data" to back it up. Therefore it was created and designed to change as the role develops. I have expressed concerns about the goal being too high and the pay being too low. Other organizations pay higher wages for this role. I expect more compensation.

Review from Sales Dept

The cost of living in Austin has risen significantly. Consequently, our earnings don't go as far as they used to.

Review from Engineering Dept

Recent planned (or unplanned) situations that come up and are expected to be handled fully by our team without much guidance or direction. We handle all the communications, de-escalations, retention, all while maintaining our current duties. Our job title does not accurately reflect our work.

Review from Customer Success Dept

We're on the low end of the industry standard

Review from Sales Dept

I think that enhancing ePay's retirement plan or offering equity options would help the company maintain its competitiveness in the job market as a viable long-term employment choice.

Review from Sales Dept

Inclusive, helpful, supportive, always cheering each other on

Review from Sales Dept

Everyone is kind to others. We keep the small company atmosphere even though we're growing. No one is above learning from someone else and so we grow as a team.

Personable, real, happy, enthusiastic, and non-judgemental. Always willing to help.

Review from Sales Dept

The team members share a strong bond and thrive in a trusting and welcoming environment. We readily support and assist one another without hesitation.

Review from Engineering Dept

Information transperancy Consistently approachable and available to assist Workload balancing Proper guidance for completing the work in a timely manner

Management from other teams can be quite pushy when they request something, and will follow up excessively to try and expedite said requests. A bit more respect for each others' time would help with this.

Review from Engineering Dept

The customers and employees are highly valued and that is the key to success. ePay genuinely wants everyone to succeed

Review from Sales Dept

There is a concentrated effort from leadership to keep the culture at the forefront of the company. It's important to our leadership that we invest in our people as our greatest asset.

great work/life balance. Upbeat vibes in the office

Review from Engineering Dept

Company happy hours and outings

Review from Sales Dept

It's precisely that: our work environment radiates positive and optimistic energy.

Review from Engineering Dept

The people. Customers and employees alike

Review from Sales Dept

The ability to make everyone else's jobs easier. To make a positive impact on the culture in the office every day.

the satisfaction of learning new skills and using those skills to resolve any issues that come up

Review from Engineering Dept

Finishing up work tasks and enjoying the flexibility of working from home. Oh, and looking forward to lunchdrop.

Review from Engineering Dept

Meeting the team, lunch, incredible work ecosystem

We are a niche solution in a finite space probably at our peak. The competition is getting better. It can be improved or at least put us at ease if management would clearly state a future plan for the company.

Review from Sales Dept