ePayPolicy Employee Reviews
Out of 391 ePayPolicy employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping ePayPolicy improve their work culture. The Engineering team, with 93% positive reviews, reports the best experience at ePayPolicy compared to all other departments at the company. The Sales team offered the most constructive feedback, with 8% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
There aren't any Leadership reviews of ePayPolicy yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
My comp plan is designed with "no actual data" to back it up. Therefore it was created and designed to change as the role develops. I have expressed concerns about the goal being too high and the pay being too low. Other organizations pay higher wages for this role. I expect more compensation.
Review from Sales Dept
The cost of living in Austin has risen significantly. Consequently, our earnings don't go as far as they used to.
Review from Engineering Dept
Recent planned (or unplanned) situations that come up and are expected to be handled fully by our team without much guidance or direction. We handle all the communications, de-escalations, retention, all while maintaining our current duties. Our job title does not accurately reflect our work.
Review from Customer Success Dept
We're on the low end of the industry standard
Review from Sales Dept
I think that enhancing ePay's retirement plan or offering equity options would help the company maintain its competitiveness in the job market as a viable long-term employment choice.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Management from other teams can be quite pushy when they request something, and will follow up excessively to try and expedite said requests. A bit more respect for each others' time would help with this.
Review from Engineering Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of ePayPolicy yet.
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What would you improve about your company's interview process?
There aren't any Interviews reviews of ePayPolicy yet.
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What's going wrong and how can it be improved?
We are a niche solution in a finite space probably at our peak. The competition is getting better. It can be improved or at least put us at ease if management would clearly state a future plan for the company.
Review from Sales Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of ePayPolicy yet.
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