Extended Stay America – The management of this hotel is horrible. She is rude to guests and staff. They willfully ignore items being stolen from room, Basic items to clean and maintain are never available (nonexistent or broken/missing). I now know and have proof they are adjusting worked hr and stealing our pay. Plus more

Extended Stay America is a chain of hotels specialized in providing business and leisure travelers a functional hotel suite. read more

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The management of this hotel is horrible. She is rude to guests and staff. They willfully ignore items being stolen from room, Basic items to clean and maintain are never available (nonexistent or broken/missing). I now know and have proof they are adjusting worked hr and stealing our pay. Plus more

What is most positive about the culture and environment at your company?

Guest oriented and very employee friendly
Environment review from Operations Dept

What is most positive about the culture and environment at your company?

The relationships you build with guests and team members
Environment review from Operations Dept

What's going wrong and how can it be improved?

If everyone was paid fairly, it would make things a lot better.
Outlook review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

I think they could do better with the salary. People work hard n for little money
Compensation review

Briefly describe your overall experience at your company

My overall experience is that we're a family...

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