Frontier Communications – A lot of uncertainty with Chapter 11. Health Care benefits are too costly. Direct Leadership is not equipped to help me be successful. Lack of adequate training on products and system processes. Lack of positive reinforcement by direct leadership | Comparably

Frontier Communications – A lot of uncertainty with Chapter 11. Health Care benefits are too costly. Direct Leadership is not equipped to help me be successful. Lack of adequate training on products and system processes. Lack of positive reinforcement by direct leadership

Frontier Communications Claimed Company
Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit AmericaTM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit www.frontier.com. read more
EMPLOYEE
PARTICIPANTS
306
TOTAL
RATINGS
9442

A lot of uncertainty with Chapter 11. Health Care benefits are too costly. Direct Leadership is not equipped to help me be successful. Lack of adequate training on products and system processes. Lack of positive reinforcement by direct leadership

What is most positive about the culture and environment at your company?

My peers helping each other succeed and always willing to help when needed.

What is the best part about your compensation package?

Salary, but the commission plan is not in alignment to drive the sales activity that is required

What are some of the best things about your team?

everyone supports each other on a peer level, and share their knowledge and best practices with each other

What does the leadership team need to get better at?

Be more constructive by helping their teams succeed in their role through better training, and drastically simplify processes and systems to streamline the process of completing sales orders. Align sales goals accordingly during COVID-19

What's going wrong and how can it be improved?

Direct management is not supportive, and makes you feel like you're not valued. No sympathy for what employees are going through in the new work from home environment. Not enough positive reinforcement from direct leadership.

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