Frontier Communications Claimed Company
Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit AmericaTM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit www.frontier.com. read more
Terrible decisions from the top
What do your coworkers need to improve and how could you work together better?
Lack of ambition and initiative. Union mentality is "I only have a few more years left" so the lack of concern for the customer experience is lacking.
What does the leadership team need to get better at?
Focus on network infrastructure instead of acquiring more states. Handing over technical job functionss to union teams and not being able to get it back in the hands of dedicated engineers just to appease headcount is not in the best interest of the company.
Why do you feel undervalued and what would make you feel better about your compensation?
The frontline folks do not have input on product decisions. Instead we're asked to cram something in that execs want. Better 401k compensation is crucial for this day and age. More paid holidays. It's hard to take vacations when it short staffs the team. Company wide holidays would help.
Other Employee Reviews for Frontier Communications
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