Frontier Communications – I have always liked working here, however this past year some poor decisions were made by the executive leadership team that really negatively affected the kind of customer service we are able to provide due to cuts in headcount. I don't agree with outsourcing of the work out of the US either. Bad | Comparably

Frontier Communications – I have always liked working here, however this past year some poor decisions were made by the executive leadership team that really negatively affected the kind of customer service we are able to provide due to cuts in headcount. I don't agree with outsourcing of the work out of the US either. Bad

Frontier Communications Claimed Company
Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit AmericaTM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit www.frontier.com. read more
EMPLOYEE
PARTICIPANTS
306
TOTAL
RATINGS
9442

I have always liked working here, however this past year some poor decisions were made by the executive leadership team that really negatively affected the kind of customer service we are able to provide due to cuts in headcount. I don't agree with outsourcing of the work out of the US either. Bad

What is the best part about your compensation package?

Salary is very competitive for the position.

What are some of the best things about your team?

Great teamwork and commradarie within the group.

What makes you most happy at work?

The other employees, and knowing I'm doing a job that is helping others.

What is most positive about the culture and environment at your company?

The employees in our group are glad to be working here and like the jobs they are doing.

What do you like best about the leadership team?

Executives above Director level don't really have a clue as to what the day to day work is on the frontline level. They need to really get down in the trenches so to speak to know what really goes on and what it takes to make our products work, and work well.

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