Frontier Communications – The customer service experience of our customers is terrible, the company has very low morale and the executive team communication is very poor. There are groups that are not only soloed but have built a castle and moat. While recent projects have shortened the walls, work remains to be done. | Comparably

Frontier Communications – The customer service experience of our customers is terrible, the company has very low morale and the executive team communication is very poor. There are groups that are not only soloed but have built a castle and moat. While recent projects have shortened the walls, work remains to be done.

Frontier Communications Claimed Company
Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit AmericaTM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit www.frontier.com. read more
EMPLOYEE
PARTICIPANTS
306
TOTAL
RATINGS
9442

The customer service experience of our customers is terrible, the company has very low morale and the executive team communication is very poor. There are groups that are not only soloed but have built a castle and moat. While recent projects have shortened the walls, work remains to be done.

What are some of the best things about your team?

Everyone is extremely knowledgeable about the network.

What is most positive about the culture and environment at your company?

Good work life balance overall

What makes you most happy at work?

interacting with other knowledgeable teams

What do you like best about the leadership team?

The new ceo seems to care more about employee retention.

What is the best part about your compensation package?

A salary that is in line with my importance and roke.

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