Frontier Communications Claimed Company
Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit AmericaTM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit www.frontier.com. read more
Frustrating and difficult to keep up with the constant changes in process flow and department functions. Changes aren't always for the better when it doesn't slow down enough to actually see what kind of changes should be implemented, if any. It creates more confusion and frustration.
Why do you feel undervalued and what would make you feel better about your compensation?
Range of salary is inconsistent.
What is the best part about your compensation package?
Pay and benefits are fair and comparable. No complaints here.
What do your coworkers need to improve and how could you work together better?
Many need to look at working as a team, not individuals
What is most positive about the culture and environment at your company?
We all feel the same way and we are very understanding of one another.
What makes you most happy at work?
Enjoying what I do, as it is challenging and am I able to continue learning new things.
What are some of the best things about your team?
We do the work to the best of our knowledge and there is always someone willing to help when needed.
What's going wrong and how can it be improved?
Upper management seems to be focused too much on counting heads and saving money. Rather than improving infrastructure, technology, equipment, customer service, quality of service delivered to customer and different revenue streams. Counting heads costed us valuable and knowledgeable people.
What does the leadership team need to get better at?
They need to work at improving our infrastructure and technology to keep pace with the communications industry as well as competition. Focus on improving revenue instead of micromanaging the employees doing the actual work. Too much time focused on counting, timing, and the process.
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