Frontier Communications Claimed Company
Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit AmericaTM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit www.frontier.com. read more
Overall, it's fairly decent pay and coworkers are usually great. It's discouraging that the company has put itself in a situation where investment in the network and employees can't be a priority. Leading to a situation where Frontier struggles to remain competitive in a highly competitive industry.
What is most positive about the culture and environment at your company?
Overall this company is full of friendly hard working people. Many are always willing to engage in challenging situations to provide the best possible outcome when it comes to the customer experience, as well as the fellow employee experience.
Why do you feel undervalued and what would make you feel better about your compensation?
Being left in the dark by management on the status of performance reviews and accompanying raises/bonuses. It's understood the company is financially challenged, but offering no incentive to be an engaged employee has had detrimental effects on morale. Complacency seems to be the common theme.
What does the leadership team need to get better at?
Communication to lower level employees regarding emphasis of their value to the company and how their roles are impactful. Seemingly all communications are in regards to upper level management activities only. Show employees what to expect, and how investments made in the company may affect them.
What are some of the best things about your team?
Despite challenging circumstances and increased responsibility paired with reduction in head count and unclear goals, the team takes these changes in stride and continues to perform well. There are a lot of experienced individuals within the team, who are always more than willing to help one another
What's going wrong and how can it be improved?
Not a great balance of realization of employee value when comparing numerical results of production within the company as opposed to the people factor of that production. Employee morale seems to come second to raw output of numbers, regardless of the methods in which those numbers are achieved.
Other Employee Reviews for Frontier Communications
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