Frontier Communications Claimed Company
Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit AmericaTM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit www.frontier.com. read more
There is definitely plenty of work to go around. I find our team members strive to automate more to simplify our daily work routine.
What makes you most happy at work?
Coaching direct reports to expand their knowledge base.
What are some of the best things about your team?
Constant communication, which is stemmed from having a great director
What is most positive about the culture and environment at your company?
Glad they made a decision to move forward w/ FTTH expansion, something we are still good at deploying.
What do you like best about the leadership team?
Billing seems to be the biggest issue on retaining customers and ever trying top win former Verizon customers back. Verizon's customer experience has been far more superior since the CTF conversion. It just seems like with certain leaders in our company, still drive the old mentality of McCarthy.
Why do you feel undervalued and what would make you feel better about your compensation?
Fortunate to have a job in the 1st place. But I still feel with FTR continuing: to increase our healthcare costs every year, still have not received the 401K percentage they took away from us in recent years, no bonuses, no merit increases in conjunction of taking a promotion, still undervalues us
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