G4S Secure Solutions North America – The atmosphere is so awful that I gave notice without another job- as have many others. | Comparably

G4S Secure Solutions North America – The atmosphere is so awful that I gave notice without another job- as have many others.

"G4S is an integrated security company that specializes in the delivery of security solutions to mining, finance, utilities and retail sectors." read more
EMPLOYEE
PARTICIPANTS
66
TOTAL
RATINGS
1066

The atmosphere is so awful that I gave notice without another job- as have many others.

Why do you feel undervalued and what would make you feel better about your compensation?

The performance review structure is a joke - for management and employees. 2% annual COLA raises no matter how hard you do (or don't) work. Promotions seem to be only minimally merit-based.

What needs to change to make the company culture better?

The company turns a blind eye to toxic behavior - in other departments as well as mine, as long as the work gets done. They don't seem to care about incredible turnover rates.

What's going wrong and how can it be improved?

They need to pay more attention to providing good service for the clients we have now across the board and spend less energy on desperately chasing new clients that they will not be able to retain.

What does the leadership team need to get better at?

They need to develop the ability to look ay what clients are asking for today - not 20 years ago - and make strategic decisions accordingly. Too often we pay lip service to the same attributes as out competitors without any concrete evidence that they work.

What do your coworkers need to improve and how could you work together better?

G4S is divided into mini-fiefdoms. I happen to be placed in one that is extremely negative. Our manager encourages an envoronment where there is ALWAYS a team enemy (or three) among the departments that we work with. As a result, the most negative and complaining people are her favorites.

Other Employee Reviews for G4S Secure Solutions North America

What do your coworkers need to improve and how could you work together better?
What does the leadership team need to get better at?

Employee retention. Work life balance.

Leadership review from Customer Support Dept
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