G4S Secure Solutions North America CS Rep Employee Reviews
Briefly describe your overall experience at your company
Positive in all of the areas that are required of a security Manager
Review from Customer Support Dept
The experience is great everyone is always one call away and very helpful
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What do you like best about the leadership team?
They are very easy to talk to
Review from Customer Support Dept
They are very helpful, very knowledgeable and very polite!
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Best leadership team around love working with them
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They are always there and care about their employees
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What does the leadership team need to get better at?
To care about their employees and have better benefits with more appropriate pay.
Review from Customer Support Dept
Employee retention. Work life balance.
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Not playing favorites and not granting promitions based on favortism and personal relationships.
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What is the best part about your compensation package?
Many benefits paid by G4S.
Review from Customer Support Dept
All the insurance I need Is there
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Best company to work for
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Why do you feel undervalued and what would make you feel better about your compensation?
Not so much as me feeling undervalued, it is the people that work under me. They do not get the pay I think they deserve and that's horrible
Review from Customer Support Dept
I havent had a raise in 5 years.
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To get pay raises with experience.
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Not treated fairly due to reporting incidents to the corporate office
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I feel that I have been held back from promotions and pay increases due to a personal vendetta because I filed a complaint against a co worker who was close friends with members of management.
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What are some of the best things about your team?
Easy to talk to, will help me whenever I need it - with work, attempts to get what the officer needs etc.
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They are very helpful, and everyone works for the benefit of the team.
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Always working together for the better
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Work together and back each other up.
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we work well together, but, communication could be better
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What do your coworkers need to improve and how could you work together better?
Everything needs more training on harassment
Review from Customer Support Dept
Communication amongst one another builds a better team
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What is most positive about the culture and environment at your company?
I am not at the home office directly, however, the building that I work in has employees that are awesome and we all work well together
Review from Customer Support Dept
Everyone gets along, extremely well.
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Work together for a common goal.
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We know that a job has to be done and we do it
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Everything is structured and well done
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What needs to change to make the company culture better?
Stop playing favorites and grant everyone the same opportunities based on merit and experience
Review from Customer Support Dept
What did you like most about the interview process?
I actually interviewed with the client themselves and that gave me the opportunity to get to know exactly what they need and want
Review from Customer Support Dept
I learned a lot about the company, what it has to offer me, and what I can offer the company, above and beyond.
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Everything was explained well so I had no questions
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They interview face to face.
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It was straightforward and very knowledgeable.
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What would you improve about your company's interview process?
The interviewer was more concerned being a clown with his co-workers than trying to focus on the interviewing/hiring process.
Review from Customer Support Dept
Be a little nicer and welcome
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What makes you most happy at work?
Being able to contribute, having someone listen to your suggestions.
Review from Customer Support Dept
I get to work along side some of the best
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Being able to give a smile each day
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What's going wrong and how can it be improved?
Improved pay and better benefits.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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