
?istening to the people. Nobody knows it better then the person who does it everyday.
Being acknowledged as a valuable resource to management and treated as such. Equal job for equal pay
Hire managers so they are part of both sides. GM managers learned their people where a per diem manager is too worried about their own jobs.
Managers need to be able to stand up for their people when necessary. The higher up managers need to listen to what is happening in order to help everyone.