Giant Food Employee Reviews
Out of 505 Giant Food employee reviews, 54% were positive. The remaining 46% were constructive reviews with the goal of helping Giant Food improve their work culture. The Customer Support team, with 77% positive reviews, reports the best experience at Giant Food compared to all other departments at the company. The Sales team offered the most constructive feedback, with 64% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Dont see much of them. I work overnight
Dont know the leadership team
There down to earth .
Bad need to do better for the staff
My dairy lead is teally good and the managers are super nice
What does the leadership team need to get better at?
Everything. Mainly communication and treatmeant of employees.
Get fired and be completely replaced by competent people
Not stealing from their employees. I have every single pay stubs that proves it
Giving people the hours they need in order to survive
Communication with the workers that does the hard work
What is the best part about your compensation package?
Idk. Im trying to find out
Fairly paid package as normally recommended
Benefits and college reimbursement program.
Health care bonus double time on Sunday
It's well thought out and I believe that it's the benefits of the employee
Why do you feel undervalued and what would make you feel better about your compensation?
Being a key holder for a year and a half and never finished the test
The night crew has an extremely physical job . We are understaffed and people coming in with no experience are coming in at the same rate as those of us who have years of experience. We are making less than almost all the business's around us . Which is why we are constantly understaffed
Better pay, better senior leadership, better benefits, better work culture
im not even allowed to use the bathroom more than once in a shift thats 6-8hrs only using the bathroom once
Profit sharing for store associates
What are some of the best things about your team?
Things gets done even if there's 3 people in the department
Honest and hardworking non-management associates.
Friendly and nice and bond over the mess of the companies management
We all get along and normally work well together
We are a team & we accomplish goals
What do your coworkers need to improve and how could you work together better?
If they would show up consistently and on time , it would be a great improvement . Someone is calling out ir just not showing up without calling every single dat
Fair work hours who can live on 20 hours a week
Review from Customer Support Dept
Stop talking and actually do the jobs that your there for, just because the boss favors you dosent mean you run the store. Id be happy if that wasnt an issue.
Coworkers are pretty nice to be honest
i think they could literally stop bullying me thats be great
What is most positive about the culture and environment at your company?
Customer experience and meeting their demands
We all work together very well
My co-workers in the store
Leaving . The people in the gambrills giant are all unhappy . The store manager is terrible at communicating and makes most if not all of the store employees feel unappreciated . The grocery manager lies to staff and laughs at them as well as taunts them .
there is nothing positive about working at giant pharmacy
What needs to change to make the company culture better?
Get rid of the store manager.
To care more about the employees
Stop stealing for one. Stop breaching contracts. I'm not the only one this has happened to and my lawyer wants to know each and every person it's happened to
I think right at this moment we need to get a manager in the bakery that actually wants to work and Isent so hot and cold to everyone and I believe the store manager plays a huge part in it to and he always talks about his bonus this bonus that and how he wants the most out of his bonus... Not good
Review from Customer Success Dept
Hire better people as full time. Back off on the woke stuff
What did you like most about the interview process?
It was fast, the job was explained well, I got a tour, and I was given the opportunity to ask questions.
Got the job in same day Should've realized that meant their turnover sucks
Its cool and to the point
It was fast ! !
It was easy they hired me on the spot .
What would you improve about your company's interview process?
Get qualified hiring people please for better screening
Hire people that are capable of doing the jobs. Stop hiring so many mentally challenged that have no right working any job. And stop hiring minors that are limited to what they can and can't do
When I tried to get an interview it took months to finally hear back from the hiring manager when he told me they were desperately hiring, if that were the case, why did it take so long? Clearly it shouldn't have taken so long, and I shouldn't have had to keep checking in like I did.
When you interview and you tell them you can only do this many hours or can't work this day they say ok and then after you being there a few weeks will start to schedule you over the time you said or the day you can't work and they try to play it off like they never agreed to it unprofessional
Review from Customer Success Dept
the interveiw process was fine
What makes you most happy at work?
Being told by customers thank you for the hard work they see you do everyday. Having the ability to complete daily tasks at human speed instead of kaiotic running around, breaking ur loads at an unsafe speed to make sure u hurry to the next task so in ur 8hours everything upper managers want done is
Posted 10 days ago
Foing a good job and costumer happiness
When the manger do what they say they going to do for me ..and not having to wait a year and then take me off schudel when i dont even have a write up since i started there
Nothing anymore, now its just leaving.
Seeing my regular customers & co workers
What's going wrong and how can it be improved?
Need to have more coverage. Also better dialog of communication with praise rather than the need to get things done. Awards should be implemented so employees can feel that their hard work pays off
It's too gar gone. It's gotten so toxic that even the customers can pick up on it
Just want to be treated fair just want my work ethic to take notice
The bathrooms are always infested with feces, bugs, toilets are never working, mold grows on the sink. They could have nicer management, nicer employees.
Review from Product Dept
I believe the turnover rate is very high for a reason and there needs to be a lot of changes made
What do you like best about your company?
There aren't any Outlook reviews of Giant Food yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
Basically nothing. Completely satisfied