Comparably Awards

Best Company Work-Life Balance 2019 (Large Companies)

H&R Block Claimed Company

H&R Block provides tax preparation and related services. read more

EMPLOYEE PARTICIPANTS: 822

TOTAL RATINGS: 7934

CEO: Jeffrey J. Jones II

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H&R Block Customer Success Department Culture Breakdown

On Comparably 12 employees in H&R Block's Customer Success department have rated their company’s overall culture grade a C contributing a total of 242 ratings. Most employees in Customer Success department have a minimum of Over 10 Years of work experience and have worked at H&R Block for 1 to 2 Years. Customer Success employees rate the categories Environment, Team, and Outlook the highest while rating Perks And Benefits, Compensation, and Manager the lowest.

Based on users who have contributed to ratings on Comparably the Customer Success department consists of 21% men and 79% women.

Environment

Top 5% This score puts H&R Block in the Top 5% of similar sized companies on Comparably

Environment Score at H&R Block is rated an A+ by 11 employees.

Team

Top 30% This score puts H&R Block in the Top 30% of similar sized companies on Comparably

Team Score at H&R Block is rated a B by 12 employees.

Outlook

Top 30% This score puts H&R Block in the Top 30% of similar sized companies on Comparably

Outlook Score at H&R Block is rated a B by 11 employees.

Work Culture

Top 35% This score puts H&R Block in the Top 35% of similar sized companies on Comparably

Work Culture Score at H&R Block is rated a B by 12 employees.

Retention

Top 40% This score puts H&R Block in the Top 40% of similar sized companies on Comparably

Retention Score at H&R Block is rated a B- by 12 employees.

Diversity

Bottom 45% This score puts H&R Block in the Bottom 45% of similar sized companies on Comparably

Diversity Score at H&R Block is rated a C by 7 employees.

Executive Team

Bottom 45% This score puts H&R Block in the Bottom 45% of similar sized companies on Comparably

Executive Team Score at H&R Block is rated a C by 12 employees.

Gender

Bottom 40% This score puts H&R Block in the Bottom 40% of similar sized companies on Comparably

Gender Score at H&R Block is rated a C by 11 employees.

Happiness

Bottom 45% This score puts H&R Block in the Bottom 45% of similar sized companies on Comparably

Happiness Score at H&R Block is rated a C by 12 employees.

eNPS

Bottom 45% This score puts H&R Block in the Bottom 45% of similar sized companies on Comparably

eNPS at H&R Block is rated a C by 11 employees.

Leadership

Bottom 35% This score puts H&R Block in the Bottom 35% of similar sized companies on Comparably

Leadership Score at H&R Block is rated a C- by 12 employees.

CEO Rating

Bottom 30% This score puts H&R Block in the Bottom 30% of similar sized companies on Comparably

CEO Rating at H&R Block is rated a C- by 12 employees.

Meetings

Bottom 35% This score puts H&R Block in the Bottom 35% of similar sized companies on Comparably

Meetings Score at H&R Block is rated a C- by 11 employees.

Manager

Bottom 25% This score puts H&R Block in the Bottom 25% of similar sized companies on Comparably

Manager Score at H&R Block is rated a D+ by 12 employees.

Compensation

Bottom 15% This score puts H&R Block in the Bottom 15% of similar sized companies on Comparably

Compensation Score at H&R Block is rated a D by 12 employees.

Perks And Benefits

Bottom 5% This score puts H&R Block in the Bottom 5% of similar sized companies on Comparably

Perks And Benefits Score at H&R Block is rated a F by 12 employees.

Professional Development

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Office Culture

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