Hallmark Employee Reviews
Out of 405 Hallmark employee reviews, 78% were positive. The remaining 22% were constructive reviews with the goal of helping Hallmark improve their work culture. The Product team, with 92% positive reviews, reports the best experience at Hallmark compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 44% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Authentic leadership and sound business decisions
Paying the employees and waking uo to reality
Understanding the challenges that are faced in the field by The decisions they are making. They do not understand or they don't care About their decisions affect employees. Serious disconnect
Communication, practicality, reality, and empathy
Transparency, process standardization, source directly to manufacturers, internal education.
Why do you feel undervalued and what would make you feel better about your compensation?
We are part-time employees. We are conveniently part time when it suits them but for the past year I have not worked part-time hours.
Right now I could make more at a fast food restaurant than I do with my Hallmark job. I do everything I can to help and do my part (though I am severely chronically ill).
We are paid the Ohio minimum wage, which is a joke. We ate expected to do a lot of work, and we are short staffed because no one will work for $10,10 per hour.
There are zero benefits to this position. Currently looking for another job. The expectations are not achievable. The hours have been cut dramatically and the work load expected has been doubled. They still expect a high standard of work yet do not give the time to achieve this.
Review from Sales Dept
Salary ranges should be made known...
What do your coworkers need to improve and how could you work together better?
Getting product and communication from hallmark
Not allowed to work together
They are all unhappy. They know they are not valued and we work to make execs money. Not us.
Review from Sales Dept
They need to improve their professionalism and their attitude towards others, particularly customers.
Review from Customer Support Dept
I work as an independent Retail merchandiser
Review from Sales Dept
What needs to change to make the company culture better?
encourage work from home for those who wish to
Review from Operations Dept
The management themselves need to get it together so local store managers know what they're doing.
Review from Operations Dept
What would you improve about your company's interview process?
its terrible. people come in in jeans and a t-shirt for the interview and is seen as acceptable interview attire which is not correct
Review from Sales Dept
Hiring needs to be done by hallmark not 3rd party
allow person to randomly speak to people in various departments and withing the department being interviewed for
Review from Operations Dept
Don't make it so easy, that how they let too many bad employees in.
Review from Operations Dept
What's going wrong and how can it be improved?
They wont tell us why it is failing
it is hard to pinpoint the things that are wrong and need fixing because it changes every single day
Review from Sales Dept
Corporate doesn't listen to what customers want and what cards they need. So they settle for what's available.
Review from Sales Dept
cost of product is too high give the online use and costs of other options
Review from Operations Dept
Hallmark is pushing a political agenda and Hallmark Channel has deviated from core family values and clean viewing for ALL members of the Family. They are promoting the world's view and are flipped when opposition arises.
What would you most like to see improved at your company?
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