Hampton Inn Culture | Comparably
We know balancing family, friends, work and other free time keeps you busy. We want to help you start your day off right. Whether you're visiting for business or pleasure, you'll always have high-quality and consistent accommodations and amenities. Enjoy a clean and fresh Hampton bed® and free Wi-Fi. Wake up each morning to our free, hot breakfast with fresh baked waffles and hearty oatmeal with toppings. Plus, you can count on friendly, helpful service and so much more. Guaranteed. If you're not satisfied, we don't expect you to pay. That's our commitment and your guarantee. That's 100% Hampton®. read more
EMPLOYEE
PARTICIPANTS
401
TOTAL
RATINGS
3585

Hampton Inn Company Culture

Hampton Inn Culture

This score is derived from employee ratings & reviews
3.2/5
Hampton Inn's Overall Culture is rated C

Top Rated Culture Dimensions

Hampton Inn CEO

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Christopher Nassetta Hampton Inn's CEO
Christopher Nassetta
67 /100

Diversity at Hampton Inn

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Diverse employees at Hampton Inn have rated Environment, Office Culture, and Team as the highest categories they have scored

Women at Hampton Inn

Top 40%Top 40% of Similar Size Companies on Comparably
B-

Women at Hampton Inn have rated Environment, Outlook, and Team as the highest categories they have scored

Hampton Inn eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

4

Hampton Inn employees are 4% more likely to recommend Hampton Inn as a great place to work

43%Promoters
18%Passives
39%Detractors

Working at Hampton Inn

Working at Hampton Inn is rated below average by 401 employees, across various culture dimensions. Hampton Inn employees rate Environment highest among all categories, and think that Perks And Benefits and Compensation have the most room for improvement, putting Hampton Inn’s culture in the Bottom 40% compared to similar sized companies on Comparably. See below in detail how working at Hampton Inn was rated by employees.

Overall Company Culture at Hampton Inn

C

Overall Company Culture at Hampton Inn is rated C

Last updated 24 days ago

Bottom
40%

Hampton Inn ranks in the Bottom 40% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 401 Employees

View Results
0
20
40
60
80
100
Admin
94
Admin94
Product
78
Product78
Sales
77
Sales77
Customer Support
72
Customer Support72
Operations
58
Operations58
Customer Success
37
Customer Success37

Hampton Inn Employee Reviews

Out of 425 Hampton Inn employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping Hampton Inn improve their work culture.

64%
36%
Positive Reviews64%
Constructive Feedback36%

Positive Reviews From Hampton Inn Employees

  • What makes you most happy at work?
    The constant learning curve and making our guest smile
  • What is most positive about the culture and environment at your company?
    Our gm assistant gm and sales they make sure we remain focused and positive
  • What are some of the best things about your team?
    Everything and then some we are fantastic

Constructive Feedback From Hampton Inn Employees

  • What would you improve about your company's interview process?
    The manager needs a better attitude toward white people
  • What needs to change to make the company culture better?
    This work place needs new manager and new house keepers and staff...
  • What do your coworkers need to improve and how could you work together better?
    Everything to do with working

Hampton Inn Company Information

Hampton Inn Mission, Vision & Values

Hampton Inn Mission Statement

We know balancing family, friends, work and other free time keeps you busy. We want to help you start your day off right. Whether you're visiting for business or pleasure, you'll always have high-quality and consistent accommodations and amenities. Enjoy a clean and fresh Hampton bed® and free Wi-Fi. Wake up each morning to our free, hot breakfast with fresh baked waffles and hearty oatmeal with toppings. Plus, you can count on friendly, helpful service and so much more. Guaranteed. If you're not satisfied, we don't expect you to pay. That's our commitment and your guarantee. That's 100% Hampton®.

Hampton Inn Vision Statement

Our Vision is to fill the earth with the light and warmth of hospitality.

Hampton Inn Values

  • Hospitality
  • Integrity
  • Leadership
  • Teamwork
  • Ownership
  • Now
HeadquarterUnited States of America
Websitehamptoninn3.hilton.com/en/index.html
Company StatusPrivate

Hampton Inn Competitors

Hampton Inn competitors include Holiday Inn. Hampton Inn ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Hampton Inn compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Hampton Inn's Logo
    Hampton Inn
    3.2/5
  2. #2
    Holiday Inn's Logo
    Holiday Inn
    2.5/5
  • Culture Video

Hampton Inn Employees

Hampton Inn has 10001 employees. 401 employees at Hampton Inn have reviewed Hampton Inn across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 24 days ago.

Overall, the 401 Hampton Inn employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Hampton Inn are mostly dissatisfied with their total compensation at Hampton Inn, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Hampton Inn are generally satisfied with their team. 401 Participants grade the quality of their coworkers a C-. The majority believe the meetings at Hampton Inn are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Hampton Inn believe the environment at Hampton Inn is positive. Most Participants believe the pace of work at Hampton Inn is comfortably fast. About 84% of the employees at Hampton Inn work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Hampton Inn are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Hampton Inn employees generally work 8.1 hrs a day
Work Hours
A Day in the Life
Employees at Hampton Inn report the work pace is comfortably fast
Work Pace
A Day in the Life
73% of Hampton Inn employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Hampton Inn employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
86% of Hampton Inn employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Hampton Inn employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
65% of Hampton Inn employees call their work environment positive
Environment

Joining Hampton Inn - Employee Onboarding

The prevailing opinion from employees about joining Hampton Inn is that the company was unprepared on their first day. Hampton Inn employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Hampton Inn KPIs and OKRs

Employees’ understanding of Hampton Inn's KPIs and OKRs is essential for its success. Out of 13 Hampton Inn employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 7 have said yes.

AnswerPercent
Yes54%
No46%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

Hampton Inn Salaries

How much does Hampton Inn pay?

How much do people at Hampton Inn get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Hampton Inn is $129,651, or $62 per hour, while the estimated median salary is $123,642, or $59 per hour.

At Hampton Inn, the highest paid job is a Director of Sales at $229,365 annually and the lowest is a Sales Manager at $26,983 annually. Average Hampton Inn salaries by department include: Product at $163,060, Sales at $147,191, Communications at $228,368, and Admin at $59,910. Half of Hampton Inn salaries are above $123,642.

182 employees at Hampton Inn rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 553 ratings) while 174 employees at Hampton Inn rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 186 ratings).

Salaries contributed from Hampton Inn employees include job titles like Admin Assistant and Sales Manager. Comparably data has a total of 1 salary records from Hampton Inn employees.

Last updated months ago.

1st Percentile
$56k
$56k1st Percentile
17th Percentile
$90k
$90k17th Percentile
33rd Percentile
$122k
$122k33rd Percentile
50th Percentile
$183k
$183k50th Percentile
67th Percentile
$239k
$239k67th Percentile
83rd Percentile
$268k
$268k83rd Percentile
100th Percentile
$304k
$304k100th Percentile
$129,651*
Average Compensation
$123,642*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Hampton Inn Salaries by City

Hampton Inn Salaries by Department

Explore Hampton Inn Salaries

Diversity & Inclusion at Hampton Inn

Diverse employees at Hampton Inn score the company 62/100 across various culture categories, placing Hampton Inn in the Bottom 35% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Hampton Inn across various culture dimensions.

Ranked Culture the Highest

Women 94/100
Department - Admin
Men 76/100
Department - Customer Support
Diverse Employees 66/100
Tenure - 1 to 2 Years

Ranked Culture the Lowest

Women 37/100
Department - Customer Success
Men 57/100
Tenure - 1 to 2 Years
Diverse Employees 54/100
Department - Customer Support

Hampton Inn Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement

Office Perks

  • Unique Office Space

Hampton Inn PTO

Hampton Inn's PTO and Vacation policy typically gives 0-10 days off a year with 80% of employees expected to be work free while out of office. Paid Time Off is Hampton Inn's most important benefit besides Healthcare when ranked by employees, with 42% of employees saying it is the most important benefit. Hampton Inn's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time29%
Vacation Policy42%
Office Meals0%
401k Contribution29%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes20%
No80%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo13%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo12%
Less than $500/mo75%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Hampton Inn Careers

Hampton Inn Jobs

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Overview of Candidates Interested in Hampton Inn on Comparably

Candidates By Department

Finance
50%
Communications
25%
All Industries
25%

Candidates By Location

Girard
25%
Rockton
25%
Charlestown
25%
Canandaigua
25%

Frequently Asked Questions regarding Hampton Inn

Who is the CEO of Hampton Inn?

Hampton Inn CEO is Christopher Nassetta, their score by employees is 67

What is Hampton Inn eNPS?

The eNPS for Hampton Inn is 4

What is the salary for Social Media Manager in Hampton Inn?

Social Media Manager average salary in the US is 74k

What are the salaries in the IT in Hampton Inn?

The average salaries for IT in Hampton Inn is 110k

How many employees work in Hampton Inn?

Hampton Inn has 10001 employees

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