Hopper Culture | Comparably
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Hopper Claimed Company
Hopper is an app that uses big data to predict and analyze airfare read more
EMPLOYEE
PARTICIPANTS
43
TOTAL
RATINGS
406

Hopper Company Culture

Hopper Culture

This score is derived from employee ratings & reviews
4.1/5
Hopper's Overall Culture is rated B

Top Rated Culture Dimensions

Hopper CEO

Top 10%Top 10% of Similar Size Companies on Comparably
Frederic Lalonde Hopper's CEO
Frederic Lalonde
78 /100

Diversity at Hopper

Women at Hopper

Top 15%Top 15% of Similar Size Companies on Comparably
A-

Women at Hopper have rated Team, Executive Team, and Work Culture as the highest categories they have scored

Hopper eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 35%Top 35% of Similar Size Companies on Comparably

Recommend to a Friend?

35

Hopper employees are 35% more likely to recommend Hopper as a great place to work

61%Promoters
13%Passives
26%Detractors

Working at Hopper

Working at Hopper is rated highly by 43 employees, across various culture dimensions. Hopper employees are most satisfied about CEO Rating, Executive Team, and Leadership categories, putting Hopper’s culture in the Top 25% compared to similar sized companies on Comparably and in the Top 25% compared to other companies in Boston. See below in detail how working at Hopper was rated by employees.

Overall Company Culture at Hopper

B

Overall Company Culture at Hopper is rated B

Last updated months ago

Top
25%

Hopper ranks in the Top 25% of other companies on Comparably with 1-10 Employees for Overall Company Culture Score

Hopper Employee Reviews

Out of 58 Hopper employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Hopper improve their work culture.

67%
33%
Positive Reviews67%
Constructive Feedback33%

Positive Reviews From Hopper Employees

  • What makes you most happy at work?
    Work is never a hard task; it's working in a fun, enjoyable and comfortably paced environment.
  • What are some of the best things about your team?
    We help each other like we are inside an office despite not seeing each other even once.
  • What do you like best about the leadership team?
    They give us independence to learn and work without micro-managing us.

Constructive Feedback From Hopper Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Better benefits and better bonus
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Better salary/stock option. Bring back 4day work/3day off schedule
  • What does the leadership team need to get better at?
    A strong point of this leaderahip is their customer obssession and the lengths they go to make customers happy. On the flip side, there is no care and concern for employees that work here. You are disposable, overworked and at the end of the day, thwres no opportunites to grow.

Hopper Company Information

Hopper Company Overview

Hopper is an app that uses big data to predict and analyze airfare

Hopper was founded in 2007 and its current CEO is Frederic Lalonde. Since its inception 19 years ago, Hopper has grown to 40 employees.

Hopper Mission, Vision & Values

Hopper Mission & Values

Hopper is a big-data start-up that was founded in Montreal, Canada, in 2007 by CEO Frédéric Lalonde, CTO Joost Ouwerkerk, and developer Sébastien Rainville. Hopper provides insightful, data-driven research to help travelers make better decisions about where to go, and when to fly and buy.

Headquarter5795 De Gaspé
Boston, MA QC H2S 2X3
United States of America
Websitewww.hopper.com/
Founding Date2007
Tel514-276-0760
Company StatusPrivate
Jobswww.hopper.com/corp/jobs.html

Hopper Competitors

Hopper competitors include KAYAK, FLYR, and Allegiant Travel Company. Hopper ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Hopper compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Hopper's Logo
    Hopper
    4.1/5
  2. #2
    KAYAK's Logo
    KAYAK
    4.1/5
  3. #3
    FLYR's Logo
    FLYR
    3.4/5
  4. #4
    Allegiant Travel Company's Logo
    Allegiant Travel Company
    3.2/5
  • Culture Video

Hopper Employees

Hopper has 40 employees. 43 employees at Hopper have reviewed Hopper across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 43 Hopper employees give their leadership a grade of B+, or Top 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Hopper are generally satisfied with their total compensation at Hopper, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Hopper are pleased with their team. 43 Participants grade the quality of their coworkers a B+. The majority believe the meetings at Hopper are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Hopper believe the environment at Hopper is positive. Most Participants believe the pace of work at Hopper is extremely fast. About 52% of the employees at Hopper work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Hopper are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Hopper - Employee Onboarding

The prevailing opinion from Comparably users in Boston about their company is that it was very prepared on their first day. Boston employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Hopper KPIs and OKRs

Employees’ understanding of Hopper's KPIs and OKRs is essential for its success. Out of 1 Hopper employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Hopper CEO & Leadership

Hopper CEO - Frederic Lalonde

Frederic Lalonde Hopper's CEO
78 /100

Frederic’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 20% compared to the CEOs of all other companies in Boston. Hopper’s CEO is highly regarded especially by Female employees and Caucasian employees. Compared to Hopper’s competitors, Frederic Lalonde ranks right above KAYAK CEO Steve Hafner. Under Lalonde’s leadership, Hopper employee respondents are most happy about their Executive Team and the company’s Leadership. Perks And Benefits and Compensation are two areas, according to respondents, where Hopper could stand to see real improvement.

Hopper Leadership

The Hopper Executive Team is rated an “A-” and led by CEO Frederic Lalonde, Chief Data Scientist Patrick Surry, and VP Engineering Ken Pickering

  • Frederic Lalonde  CEO / President

    Frederic Lalonde CEO / President

    Frederic Lalonde serves as the CEO / President of Hopper.

  • Patrick Surry Chief Data Scientist

    Patrick Surry serves as the Chief Data Scientist of Hopper. Patrick started at Hopper in April of 2013. Patrick is... read more

  • Ken Pickering VP Engineering

    Ken Pickering serves as the VP Engineering of Hopper. Ken started at Hopper in June of 2018. Ken is currently based in... read more

  • Philip Wolf Member, Board of Directors

    Philip Wolf serves as the Member, Board of Directors of Hopper.

  • Scott Brodows VP, Hotel Supply

    Scott Brodows serves as the VP, Hotel Supply of Hopper. Scott started at Hopper in April of 2017. Scott is currently... read more

  • Andrew Boch COO

    Andrew Boch serves as the COO of Hopper. Andrew started at Hopper in December of 2017. Andrew is currently based in the... read more

  • Michael Abramovich Vice President - Hotels

    Michael Abramovich serves as the Vice President - Hotels of Hopper. Michael started at Hopper in December of 2016.... read more

  • Sarah Baker VP of Traveller Experience

    Sarah Baker serves as the VP of Traveller Experience of Hopper. Sarah started at Hopper in September of 2018. Sarah is... read more

  • Dakota Smith Chief Strategy Officer (CSO)

    Dakota Smith serves as the Chief Strategy Officer (CSO) of Hopper.

Diversity & Inclusion at Hopper

The Diversity score provides insights into how diverse employees feel and rate their work experience at Hopper across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Hopper Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance
  • Life Insurance

Hopper PTO

Hopper PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Hopper Careers

Hopper Jobs

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No Recent Jobs found for Hopper on Comparably

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H1B Visa

In 2019, Hopper applied for 2 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

Hopper has a total of 40 employees

2
Total Applied
  • 100% Granted (2 out of 2)
  • 0% Denied ( out of 2)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 2)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 2)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Hopper Know You Want To Work There

Overview of Candidates Interested in Hopper on Comparably

Candidates By Department

All Industries
46%
Product
27%
Marketing
12%
Engineering
8%
Customer Support
4%
Other
4%

Candidates By Location

Boston
50%
Los Angeles
8%
Burlington
4%
Cambridge
4%
Austin
4%
Other
31%

Frequently Asked Questions regarding Hopper

What is Hopper address?

Hopper location is at 5795 De Gaspé

Who is the CEO of Hopper?

Hopper CEO is Frederic Lalonde, their score by employees is 78

What is Hopper eNPS?

The eNPS for Hopper is 35

How many employees work in Hopper?

Hopper has 40 employees

Who are Hopper competitors?

Hopper main competitors are KAYAK, FLYR, Allegiant Travel Company

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