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ID.me Claimed Company
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. read more
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It's an engineering mill. It makes terrible software and is failing to support it's employees or the people who use it.
What's going wrong and how can it be improved?
There is no solid roadmap or engineering. So things are always a rush and there isn't time to make things correctly.
What is the best part about your compensation package?
It's fine if the nights, weekends and missed vacations aren't figured in. If you average across overtime, the pay is just meh.
What does the leadership team need to get better at?
They need to learn to scale and attract talent. Currently the engineering talent is abysmal. Anyone who is good enough to work somewhere else is looking to leave.
What do your coworkers need to improve and how could you work together better?
There are a lot of great people. But the focus is on making terrible things fast instead of making something to be proud of.
What needs to change to make the company culture better?
It's a top down, burnout culture. Many hours and very little technical or career growth. There is no visibility or leadership. Rather it's making things very fast and then spending nights trying to manually fix people stuck trying to get their benefits from many states. It's terribly demoralizing.
Other Employee Reviews for ID.me
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