ID.me – It's an engineering sweatshop that doesn't really make anything helpful and actively hurts the people who have to use it. Kind of a downer to work weekends at. | Comparably

ID.me – It's an engineering sweatshop that doesn't really make anything helpful and actively hurts the people who have to use it. Kind of a downer to work weekends at.

ID.me Claimed Company
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. read more
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It's an engineering sweatshop that doesn't really make anything helpful and actively hurts the people who have to use it. Kind of a downer to work weekends at.

What did you like most about the interview process?

It was fine and easy.

Why do you feel undervalued and what would make you feel better about your compensation?

The most money is in options, but they are paid with long, long hours and demoralizing results.

What needs to change to make the company culture better?

Focus on employees and the vision of what to do. Focus on making things better rather than thrashing around chasing every leadership whim.

What do your coworkers need to improve and how could you work together better?

The people who have been there longest actively hold back on innovation and quality. They need to focus on making important things rather than quick things.

What's going wrong and how can it be improved?

The actual users are stuck and flailing trying to access a social safety net. Government agencies are only starting to realize the liability, but employees know the system is problematic.

What does the leadership team need to get better at?

The leadership team needs to start having roadmaps and a vision of what should happen rather than cause tumult to get another sale. The employees who do good work all quit because the IPO is loosing validity with leadership decisions.

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