-51
eNPS Score
Q&A With inContact Employees
We’re big enough to give you a diverse and challenging career path, but small enough to consult with an executive to pitch an idea. You’ll see the value you’re adding, and how your actions make a difference to the company. We’re in a fast growth, global market, so we want people who will bring big ideas and offer top notch professional practices. You’ll get the opportunity to solve interesting problems and reap the career rewards.
How employees describe working at inContact
their support for issues and cases is the worst i have ever encountered at any company. its abundantly clear that nice incontact does not care about their customers at all, if they did they would address the abundance of issues with the platform or at least offer a decent level of support
Communications with their partners as it relates to correctly resolving clearly identified technical issues in a timely fashion.
Give attention to customer need
It is okay not best
Excellent product with consistent R&D
What it's like to work at inContact
- inContact employees generally work 8.4 hrs a day
- Employees at inContact report the work pace is moderate
- 90% of inContact employees look forward to interacting with their team every day
- inContact employees most often take 15-20 paid vacation and sick days each year
- 50% of inContact employees report they are happy with their work life balance
- inContact employees typically get valuable feedback on how to improve at work Once a quarter
- 90% of inContact employees call their work environment positive
Q&A With inContact Employees
IDX: 25 TOT: 33
What do employees at inContact think about their benefits?
inContact employees rate their overall benefits a D- and most of them think the perks are Good. 36% of inContact employees say they are satisfied with their benefits. The majority of employees also get 15-20 days of paid vacation, and most of the employees believe the cash value of their benefits is $1000 -$1500/mo.
How's career growth and advancement at inContact?
17% of the same employees also feel like inContact is invested in their career growth. On average, majority of employees have a mentor to help them navigate their career at inContact.
How are the managers at inContact?
inContact employees rate their manager a C+ or 68/100 and the majority believe their manager truly cares about them as a person. Most of the employees (60%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at inContact?
inContact employees rates their pay and overall compensation a C or 62/100. 36% of employees believe they are paid fairly and 100% of employees get raises every year.
Curious about what work's like at inContact?
Anonymously Ask inContact Employees Any Question
Should I work at inContact?
16% of inContact employees would encourage their friends to become coworkers, whereas 17% are neutral and 67% would not recommend working at inContact to their friends.
| 16% | Promoters |
|---|---|
| 17% | Passive |
| 67% | Detractors |
