80
out of 100
"ING provides banking, investment, insurance, retirement and other financial services." read more
ING Competitors
ING competitors include Capital One, CIT Group, BancorpSouth and AmeriServ Financial. ING ranks 1st in Customer Net Promoter Score on Comparably vs its competitors. See below how ING compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
3rd
Diversity Rank
3rd
Product Quality
2nd
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st
See ING Culture vs Competitors:
CEO Ratings Comparison
ING's CEO Score Ranks 2nd
48 Employees at ING rate Ralph Hamers a 78 out of 100, which ranks them 2nd below Capital One's CEO,Richard Fairbank. Last rating was 2 months ago.
- 1st
Richard FairbankCapital One282 Employees at Capital One rate Richard Fairbank a 80 out of 100, which ranks them 1st out of ING's competitors. Last rating was months ago.
- 3rd
James RollinsBancorpSouth66out of 1007 Employees at BancorpSouth rate James Rollins a 66 out of 100, which ranks them 3rd out of ING's competitors. Last rating was months ago.
- 4th
Ellen AlemanyCIT Group64out of 10050 Employees at CIT Group rate Ellen Alemany a 64 out of 100, which ranks them 4th out of ING's competitors. Last rating was months ago.
- 5th
Jeffrey StopkoAmeriServ Financial48out of 1005 Employees at AmeriServ Financial rate Jeffrey Stopko a 48 out of 100, which ranks them 5th out of ING's competitors. Last rating was months ago.
Product Quality Score Comparison
ING Ranks 2nd in Product Quality Score
44 Customers rate ING's Product Quality Score a 3.8/5, which ranks it 2nd against its competitors, below AmeriServ Financial.
NPS Comparison
ING Ranks 1st in Net Promoter Score
63 Customers rate ING's Net Promoter Score a 14, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend ING to a friend?”.
Pricing Score Comparison
ING Ranks 1st in Pricing Score
36 Customers rate ING's Pricing Score a 3.5/5, which ranks it 1st against its competitors.
Customer Service Comparison
ING Ranks 1st in Customer Service
35 Customers rate ING's Customer Service a 3.6/5, which ranks it 1st against its competitors.
Overall Culture Score Comparison
ING Ranks 2nd in Overall Culture Score
72 Employees rate ING's Overall Culture a 72/100, which ranks it 2nd against its competitors, below Capital One. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
ING Ranks 2nd in Employee Net Promoter Score
49 Employees rate ING's Employee Net Promoter Score a 23, which ranks it 2nd against its competitors, below Capital One. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at ING to a friend?”.
Gender Score Comparison
ING Ranks 3rd in Gender Score
4 Employees rate ING's Gender Score a 70/100, which ranks it 3rd against its competitors, below CIT Group. The Gender Score tracks how positively women rate their experience at ING.
Diversity Score Comparison
ING Ranks 3rd in Diversity Score
6 Employees rate ING's Diversity Score a 65/100, which ranks it 3rd against its competitors, below CIT Group. The Diversity Score tracks how positively diverse employees rate their experience at ING.
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